Need help with color issue (and help files) in Publisher 98

[Rachel]

I'm one of the lucky ones that has that purple and blue issue with regards
to Publisher 98 and Windows XP. I went to the site that suggested I disable
"Screen and printer color matching". Well, I don't know how to do that.
When I click on help and it starts to pull up the file I get a "Microsoft
Publisher for Windows 95 Version 5.0 has encountered a problem and needs to
close" error message. Can someone tell me 1) how to disable the color
matching and 2) what's wrong with the help file?

Any help would be appreciated.

Thanks
Rachel Cadwell

 

[Mary Sauer]

In Publisher 98, tools, options, un-tick "improve screen and printing color
matching". Don't know why you are getting the help error, unless you had Publisher 95
earlier and some of the remnants are still around. You can download 98 help here
PUB98: How to Obtain Publisher 98 Knowledge Base HTML Help File
http://support.microsoft.com/default.aspx?scid=kb;en-us;185797&Product=pub

 

[Rachel]

Thanks for your help. It fixed the color issue. As for the help error, I
have no idea what could be causing it. This is the first time Publisher has
been installed on this computer and we've never had any other versions of
Publisher. Could it have something to do with us having Office XP
components installed? I've already downloaded the Knowledge Base HTML Help
File, but it doesn't help with everything.

Thanks for your help again.

Rachel

 

[Mary Sauer]

Do you get the same error when you click the question mark? I have 98 installed along
with all other versions of Publisher, this has not been an issue. Was your 98 an
upgrade?

 

[Rachel]

No, this is a full version of 98. When I click on the question mark, I get
the office assistant. I can type in what I need help with and it will give
me a list of topics to choose from, but when I click on one, that's when I
get the error message. I remember having this issue before in the past, but
never figured out what was causing it.

Rachel