Need help with Outllook XP

[pd]

Hello there. This has happened on Outl0ok Xp with Service
Pack 2 and 3. This is a work pc. I have my own laptop
which has a built-in toolbar when you open an email that
has an "options" button with 3 periods next to it with a
drop-down arrow to the right of the periods. All 3 of
those together make up one button. When I click the drop-
down arrow I can select the "To" field to show up in the
email. So I can turn it on and off. Simple enough you
say? I have other pc's at work that have an options
button on the built-in toolbar with 3 periods to the
right of it but no drop-down arrow. After doing a little
digging I found that you could add the options button
that didn't have the drop-down arrow to any toolbar. I
searched through all categories and toolbars but could
not find the options button with the drop-down arrow that
would allow me to select the "From" field for my emails.
These are all work machines with XP office professional.
Any help is greatly appreciated. Thanks.

 

[Jocelyn Fiorello [MVP - Outlook]]

I'm a little confused...the Options dialog box doesn't allow you to choose a
sending account or the addresses to send your message to, so I'm unsure why
you would be clicking on the Options button for this purpose. Are you sure
you don't mean the Accounts button? My Accounts button (granted, this is
Outlook 2003, but it worked the same way in Outlook 2002) does not have a
down arrow on it, but clicking the button nevertheless brings up a list of
my available sending accounts. Maybe you could confirm that you meant the
Accounts button and not Options (or maybe you are using a non-English
language edition of Outlook and the buttons are named differently?)...and
also let me know if you have more than one valid e-mail account set up on
the machine(s) that aren't allowing you to choose a sending account by
clicking a button.

If all else fails, we may just need to reset the toolbar...but I'd like more
info first.

--
Jocelyn Fiorello
MVP - Outlook

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