Need urgent help to restore an outlook backup

D

Dan Gruner

Hi All,



I have recently undergone a computer rebuild and as a result, backed up all
my outlook folders in a .psp file and burnt this to a DVD. Having installed
Win 2K on the new machine, I have tried importing the .psp backup file in
order to restore outlook to the previous operational state it was before.
When I try and load the file in, it comes up with an error message:



"File access is denied. You do not have the permission required to access
the file"



I don't understand this, because I created the backup in the first place as
an administrator on my previous computer so why is it saying I do not have
permission???? I am logged in as an administrator on the new computer also.
I urgently need to restore this backup for my business, so any help and
guidance will be gratefully received.



Dan
 
S

Sue Mosher [MVP-Outlook]

You will need to copy the .pst file to your hard drive and remove the read-only flag from it before performing the import.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
B

Brian Tillman

Dan Gruner said:
I have recently undergone a computer rebuild and as a result, backed
up all my outlook folders in a .psp file and burnt this to a DVD.
Having installed Win 2K on the new machine, I have tried importing
the .psp backup file in order to restore outlook to the previous
operational state it was before. When I try and load the file in, it
comes up with an error message:

"File access is denied. You do not have the permission required to
access the file"

What's a "PSP" file? Outlook uses a file hose extension is ".pst". If
that's what you have, copy it from the DVD to your hard drive, remove the
read-only attribute, start Outlook, click File>Open>Outlook Data File,
browse to the folder where you stored the PST, select it, and click OK.
You'll now have access to all the data it contains.

For proper backup/restore procedures, see
http://www.howto-outlook.com/howto/backupandrestore.htm
 

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