New problem/error msg...

L

L/P

Been using FP2k and have no problems until today.
When trying to sve a new page receive error that fp5autl.dll cannot load.

suggestions please,
L.
 
T

Tom Pepper Willett

This is the closest I could come. Review this KB, and consider installing
Office SR-1a
 
T

Tom Pepper Willett

Duh to me, L/P. Sorry, forgot to drop the URL in:
http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
--
-----
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
http://msdn.microsoft.com/office/understanding/frontpage/
----
| Which KB?
| Did I miss something?
|
| L.
|
| | > This is the closest I could come. Review this KB, and consider
installing
| > Office SR-1a
| > --
| > Tom Pepper Willett
| > Microsoft MVP - FrontPage
| > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > http://msdn.microsoft.com/frontpage
| > -----
| > | > > Been using FP2k and have no problems until today.
| > > When trying to sve a new page receive error that fp5autl.dll cannot
| load.
| > >
| > > suggestions please,
| > > L.
| > >
| > >
| >
| >
|
|
 
L

L/P

Thanks for the info.
Funny thing is, when I create a "new" page on my system, it works fine.
Problem is creating "new" page working live off my web hoster.
I was disconnected while working "live" so I'm wondering if it's more on
their end instead of mine?
I sent tech support the same question as I started here.

L.
 
T

Tom Pepper Willett

Well, you neglected to give us this important information when you did your
original post. When you receive the information from you host, let us know.
--
-----
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
http://msdn.microsoft.com/office/understanding/frontpage/
----
| Thanks for the info.
| Funny thing is, when I create a "new" page on my system, it works fine.
| Problem is creating "new" page working live off my web hoster.
| I was disconnected while working "live" so I'm wondering if it's more on
| their end instead of mine?
| I sent tech support the same question as I started here.
|
| L.
|
|
| | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| >
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| > --
| > -----
| > Tom Pepper Willett
| > Microsoft MVP - FrontPage
| > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > http://msdn.microsoft.com/office/understanding/frontpage/
| > ----
| > | > | Which KB?
| > | Did I miss something?
| > |
| > | L.
| > |
| > | | > | > This is the closest I could come. Review this KB, and consider
| > installing
| > | > Office SR-1a
| > | > --
| > | > Tom Pepper Willett
| > | > Microsoft MVP - FrontPage
| > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > http://msdn.microsoft.com/frontpage
| > | > -----
| > | > | > | > > Been using FP2k and have no problems until today.
| > | > > When trying to sve a new page receive error that fp5autl.dll
cannot
| > | load.
| > | > >
| > | > > suggestions please,
| > | > > L.
| > | > >
| > | > >
| > | >
| > | >
| > |
| > |
| >
| >
|
|
 
S

Stefan B Rusynko

Also due to the broken connection you may have corrupt META files
1) In Windows Explorer Find and delete all FP Temp Files
Usually in your IE Temp folder, C:\WINDOWS\Temp, and
C:\Documents and Settings\<USER>\Local Settings\Temp
2) In Windows Explorer Find and delete all hidden *.web files
Usually in C:\Documents and Settings\<USER>\Application Data\Microsoft\Web Server Extensions\Cache





| Well, you neglected to give us this important information when you did your
| original post. When you receive the information from you host, let us know.
| --
| -----
| Tom Pepper Willett
| Microsoft MVP - FrontPage
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| http://msdn.microsoft.com/office/understanding/frontpage/
| ----
| | | Thanks for the info.
| | Funny thing is, when I create a "new" page on my system, it works fine.
| | Problem is creating "new" page working live off my web hoster.
| | I was disconnected while working "live" so I'm wondering if it's more on
| | their end instead of mine?
| | I sent tech support the same question as I started here.
| |
| | L.
| |
| |
| | | | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| | >
| |
| http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| | > --
| | > -----
| | > Tom Pepper Willett
| | > Microsoft MVP - FrontPage
| | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| | > http://msdn.microsoft.com/office/understanding/frontpage/
| | > ----
| | > | | > | Which KB?
| | > | Did I miss something?
| | > |
| | > | L.
| | > |
| | > | | | > | > This is the closest I could come. Review this KB, and consider
| | > installing
| | > | > Office SR-1a
| | > | > --
| | > | > Tom Pepper Willett
| | > | > Microsoft MVP - FrontPage
| | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| | > | > http://msdn.microsoft.com/frontpage
| | > | > -----
| | > | > | | > | > > Been using FP2k and have no problems until today.
| | > | > > When trying to sve a new page receive error that fp5autl.dll
| cannot
| | > | load.
| | > | > >
| | > | > > suggestions please,
| | > | > > L.
| | > | > >
| | > | > >
| | > | >
| | > | >
| | > |
| | > |
| | >
| | >
| |
| |
|
|
 
L

L/P

Sorry about not posting this info earlier.
I just found it by "testing" my local web site.

Not sure if the KB information pertains as I can get FP to load and work
fine EXCEPT when I try to save a new page(live). That's when I get the error
msg and then a follow-up msg that "FP has caused an invalid page fault in
module ms09.dll".

I can make "live" corrections to existing pages, etc. just not save new
ones.

Still waiting on tech support. They're not sure what is happening or at
least on what end the problem is coming from. Will talk with their FP
"expert" this AM.

L.
 
L

L/P

Tried it, didn't correct problem.

L.

Stefan B Rusynko said:
Also due to the broken connection you may have corrupt META files
1) In Windows Explorer Find and delete all FP Temp Files
Usually in your IE Temp folder, C:\WINDOWS\Temp, and
C:\Documents and Settings\<USER>\Local Settings\Temp
2) In Windows Explorer Find and delete all hidden *.web files
Usually in C:\Documents and Settings\<USER>\Application Data\Microsoft\Web Server Extensions\Cache





| Well, you neglected to give us this important information when you did your
| original post. When you receive the information from you host, let us know.
| --
| -----
| Tom Pepper Willett
| Microsoft MVP - FrontPage
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| http://msdn.microsoft.com/office/understanding/frontpage/
| ----
| | | Thanks for the info.
| | Funny thing is, when I create a "new" page on my system, it works fine.
| | Problem is creating "new" page working live off my web hoster.
| | I was disconnected while working "live" so I'm wondering if it's more on
| | their end instead of mine?
| | I sent tech support the same question as I started here.
| |
| | L.
| |
| |
| | | | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| | >
| |
| http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| | > --
| | > -----
| | > Tom Pepper Willett
| | > Microsoft MVP - FrontPage
| | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| | > http://msdn.microsoft.com/office/understanding/frontpage/
| | > ----
| | > | | > | Which KB?
| | > | Did I miss something?
| | > |
| | > | L.
| | > |
| | > | | | > | > This is the closest I could come. Review this KB, and consider
| | > installing
| | > | > Office SR-1a
| | > | > --
| | > | > Tom Pepper Willett
| | > | > Microsoft MVP - FrontPage
| | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| | > | > http://msdn.microsoft.com/frontpage
| | > | > -----
| | > | > | | > | > > Been using FP2k and have no problems until today.
| | > | > > When trying to sve a new page receive error that fp5autl.dll
| cannot
| | > | load.
| | > | > >
| | > | > > suggestions please,
| | > | > > L.
| | > | > >
| | > | > >
| | > | >
| | > | >
| | > |
| | > |
| | >
| | >
| |
| |
|
|
Click to expand...
 
S

Stefan B Rusynko

TBMK
ms09.dll is an MS Office common tools associated w/ file dialogs
- Have you repaired / reinstalled MS O
- do you have multiple versions of MS O products (including FP) running or have you had a BETA version installed

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
_____________________________________________


|
| Sorry about not posting this info earlier.
| I just found it by "testing" my local web site.
|
| Not sure if the KB information pertains as I can get FP to load and work
| fine EXCEPT when I try to save a new page(live). That's when I get the error
| msg and then a follow-up msg that "FP has caused an invalid page fault in
| module ms09.dll".
|
| I can make "live" corrections to existing pages, etc. just not save new
| ones.
|
| Still waiting on tech support. They're not sure what is happening or at
| least on what end the problem is coming from. Will talk with their FP
| "expert" this AM.
|
| L.
|
|
|
| | > Well, you neglected to give us this important information when you did
| your
| > original post. When you receive the information from you host, let us
| know.
| > --
| > -----
| > Tom Pepper Willett
| > Microsoft MVP - FrontPage
| > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > http://msdn.microsoft.com/office/understanding/frontpage/
| > ----
| > | > | Thanks for the info.
| > | Funny thing is, when I create a "new" page on my system, it works fine.
| > | Problem is creating "new" page working live off my web hoster.
| > | I was disconnected while working "live" so I'm wondering if it's more on
| > | their end instead of mine?
| > | I sent tech support the same question as I started here.
| > |
| > | L.
| > |
| > |
| > | | > | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| > | >
| > |
| >
| http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| > | > --
| > | > -----
| > | > Tom Pepper Willett
| > | > Microsoft MVP - FrontPage
| > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > ----
| > | > | > | > | Which KB?
| > | > | Did I miss something?
| > | > |
| > | > | L.
| > | > |
| > | > | | > | > | > This is the closest I could come. Review this KB, and consider
| > | > installing
| > | > | > Office SR-1a
| > | > | > --
| > | > | > Tom Pepper Willett
| > | > | > Microsoft MVP - FrontPage
| > | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > http://msdn.microsoft.com/frontpage
| > | > | > -----
| > | > | > | > | > | > > Been using FP2k and have no problems until today.
| > | > | > > When trying to sve a new page receive error that fp5autl.dll
| > cannot
| > | > | load.
| > | > | > >
| > | > | > > suggestions please,
| > | > | > > L.
| > | > | > >
| > | > | > >
| > | > | >
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
 
L

L/P

Haven't done anything with Office, that I know of. :)
The only thing I've done was tried to insert (instead of copy/paste) a word
doc into an older page and the system had me load something that allowed me
to do it. It took OK and saved changes to the already created page.
Running MSOffice 2k and FP2k, that's it.
Are you suggesting I run detect and repair under O?
I ran it under FP with no help.

Here's the complete error msg.(s)
When I click "save as" (only when I'm working live, not on my system) the
save as box opens but also the;
********************
load failed
cannot load "\fp5autl.dll"
********************
Click OK and FP closes down.


3-4 seconds later this msg pops up.

FRONTPG caused an invalid page fault in
module MSO9.DLL at 017f:30928d83.
Registers:
EAX=023d0f00 CS=017f EIP=30928d83 EFLGS=00010206
EBX=81be7e98 SS=0187 ESP=032afb80 EBP=032afb98
ECX=00a324cc DS=0187 ESI=00a324cc FS=47ff
EDX=00000be4 ES=0187 EDI=00000000 GS=724e
Bytes at CS:EIP:
8b 08 50 ff 51 08 89 7e 04 eb cf e8 25 e1 ff ff
Stack dump:
00000000 00a322ac 30931d5e 00a322ac 30967099 00000000 032afbbc 30967087
00000001 30a1e408 00000000 00000000 30a6001a 308c0000 308c2f37 00000000

L.



Stefan B Rusynko said:
TBMK
ms09.dll is an MS Office common tools associated w/ file dialogs
- Have you repaired / reinstalled MS O
- do you have multiple versions of MS O products (including FP) running or
Click to expand...
have you had a BETA version installed
_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
_____________________________________________


|
| Sorry about not posting this info earlier.
| I just found it by "testing" my local web site.
|
| Not sure if the KB information pertains as I can get FP to load and work
| fine EXCEPT when I try to save a new page(live). That's when I get the error
| msg and then a follow-up msg that "FP has caused an invalid page fault in
| module ms09.dll".
|
| I can make "live" corrections to existing pages, etc. just not save new
| ones.
|
| Still waiting on tech support. They're not sure what is happening or at
| least on what end the problem is coming from. Will talk with their FP
| "expert" this AM.
|
| L.
|
|
|
| | > Well, you neglected to give us this important information when you did
| your
| > original post. When you receive the information from you host, let us
| know.
| > --
| > -----
| > Tom Pepper Willett
| > Microsoft MVP - FrontPage
| > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > http://msdn.microsoft.com/office/understanding/frontpage/
| > ----
| > | > | Thanks for the info.
| > | Funny thing is, when I create a "new" page on my system, it works fine.
| > | Problem is creating "new" page working live off my web hoster.
| > | I was disconnected while working "live" so I'm wondering if it's more on
| > | their end instead of mine?
| > | I sent tech support the same question as I started here.
| > |
| > | L.
| > |
| > |
| > | | > | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| > | >
| > |
| >
| http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| > | > --
| > | > -----
| > | > Tom Pepper Willett
| > | > Microsoft MVP - FrontPage
| > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > ----
| > | > | > | > | Which KB?
| > | > | Did I miss something?
| > | > |
| > | > | L.
| > | > |
| > | > | | > | > | > This is the closest I could come. Review this KB, and consider
| > | > installing
| > | > | > Office SR-1a
| > | > | > --
| > | > | > Tom Pepper Willett
| > | > | > Microsoft MVP - FrontPage
| > | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > http://msdn.microsoft.com/frontpage
| > | > | > -----
| > | > | > | > | > | > > Been using FP2k and have no problems until today.
| > | > | > > When trying to sve a new page receive error that fp5autl.dll
| > cannot
| > | > | load.
| > | > | > >
| > | > | > > suggestions please,
| > | > | > > L.
| > | > | > >
| > | > | > >
| > | > | >
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
Click to expand...
 
S

Stefan B Rusynko

Yes I was suggesting you run a repair on MSO from Control Panel
- that file is common to all MSP apps and one of the other ones may have somehow corrupted it

But now that you provide full details on the error it looks like FP (fp5autl.dll) triggering the error in MSO9.DLL



|
| Haven't done anything with Office, that I know of. :)
| The only thing I've done was tried to insert (instead of copy/paste) a word
| doc into an older page and the system had me load something that allowed me
| to do it. It took OK and saved changes to the already created page.
| Running MSOffice 2k and FP2k, that's it.
| Are you suggesting I run detect and repair under O?
| I ran it under FP with no help.
|
| Here's the complete error msg.(s)
| When I click "save as" (only when I'm working live, not on my system) the
| save as box opens but also the;
| ********************
| load failed
| cannot load "\fp5autl.dll"
| ********************
| Click OK and FP closes down.
|
|
| 3-4 seconds later this msg pops up.
|
| FRONTPG caused an invalid page fault in
| module MSO9.DLL at 017f:30928d83.
| Registers:
| EAX=023d0f00 CS=017f EIP=30928d83 EFLGS=00010206
| EBX=81be7e98 SS=0187 ESP=032afb80 EBP=032afb98
| ECX=00a324cc DS=0187 ESI=00a324cc FS=47ff
| EDX=00000be4 ES=0187 EDI=00000000 GS=724e
| Bytes at CS:EIP:
| 8b 08 50 ff 51 08 89 7e 04 eb cf e8 25 e1 ff ff
| Stack dump:
| 00000000 00a322ac 30931d5e 00a322ac 30967099 00000000 032afbbc 30967087
| 00000001 30a1e408 00000000 00000000 30a6001a 308c0000 308c2f37 00000000
|
| L.
|
|
|
| | > TBMK
| > ms09.dll is an MS Office common tools associated w/ file dialogs
| > - Have you repaired / reinstalled MS O
| > - do you have multiple versions of MS O products (including FP) running or
| have you had a BETA version installed
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| > _____________________________________________
| >
| >
| | > |
| > | Sorry about not posting this info earlier.
| > | I just found it by "testing" my local web site.
| > |
| > | Not sure if the KB information pertains as I can get FP to load and work
| > | fine EXCEPT when I try to save a new page(live). That's when I get the
| error
| > | msg and then a follow-up msg that "FP has caused an invalid page fault
| in
| > | module ms09.dll".
| > |
| > | I can make "live" corrections to existing pages, etc. just not save new
| > | ones.
| > |
| > | Still waiting on tech support. They're not sure what is happening or at
| > | least on what end the problem is coming from. Will talk with their FP
| > | "expert" this AM.
| > |
| > | L.
| > |
| > |
| > |
| > | | > | > Well, you neglected to give us this important information when you did
| > | your
| > | > original post. When you receive the information from you host, let us
| > | know.
| > | > --
| > | > -----
| > | > Tom Pepper Willett
| > | > Microsoft MVP - FrontPage
| > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > ----
| > | > | > | > | Thanks for the info.
| > | > | Funny thing is, when I create a "new" page on my system, it works
| fine.
| > | > | Problem is creating "new" page working live off my web hoster.
| > | > | I was disconnected while working "live" so I'm wondering if it's
| more on
| > | > | their end instead of mine?
| > | > | I sent tech support the same question as I started here.
| > | > |
| > | > | L.
| > | > |
| > | > |
| > | > | | > | > | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| > | > | >
| > | > |
| > | >
| > |
| http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| > | > | > --
| > | > | > -----
| > | > | > Tom Pepper Willett
| > | > | > Microsoft MVP - FrontPage
| > | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > | > ----
| > | > | > | > | > | > | Which KB?
| > | > | > | Did I miss something?
| > | > | > |
| > | > | > | L.
| > | > | > |
| > | > | > | | > | > | > | > This is the closest I could come. Review this KB, and
| consider
| > | > | > installing
| > | > | > | > Office SR-1a
| > | > | > | > --
| > | > | > | > Tom Pepper Willett
| > | > | > | > Microsoft MVP - FrontPage
| > | > | > | >
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > | > http://msdn.microsoft.com/frontpage
| > | > | > | > -----
| > | > | > | > | > | > | > | > > Been using FP2k and have no problems until today.
| > | > | > | > > When trying to sve a new page receive error that fp5autl.dll
| > | > cannot
| > | > | > | load.
| > | > | > | > >
| > | > | > | > > suggestions please,
| > | > | > | > > L.
| > | > | > | > >
| > | > | > | > >
| > | > | > | >
| > | > | > | >
| > | > | > |
| > | > | > |
| > | > | >
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
 
L

L/P

Thanks for the info.
Will run repair and see what happens.
The "funny" thing is that it only happens when I'm working on my web site
live and not off my systems copy of web AND when I try and save a new
page(again live) and not save corrections to already created pages (live or
on my system).

L.



Stefan B Rusynko said:
Yes I was suggesting you run a repair on MSO from Control Panel
- that file is common to all MSP apps and one of the other ones may have somehow corrupted it

But now that you provide full details on the error it looks like FP
Click to expand...
(fp5autl.dll) triggering the error in MSO9.DLL
|
| Haven't done anything with Office, that I know of. :)
| The only thing I've done was tried to insert (instead of copy/paste) a word
| doc into an older page and the system had me load something that allowed me
| to do it. It took OK and saved changes to the already created page.
| Running MSOffice 2k and FP2k, that's it.
| Are you suggesting I run detect and repair under O?
| I ran it under FP with no help.
|
| Here's the complete error msg.(s)
| When I click "save as" (only when I'm working live, not on my system) the
| save as box opens but also the;
| ********************
| load failed
| cannot load "\fp5autl.dll"
| ********************
| Click OK and FP closes down.
|
|
| 3-4 seconds later this msg pops up.
|
| FRONTPG caused an invalid page fault in
| module MSO9.DLL at 017f:30928d83.
| Registers:
| EAX=023d0f00 CS=017f EIP=30928d83 EFLGS=00010206
| EBX=81be7e98 SS=0187 ESP=032afb80 EBP=032afb98
| ECX=00a324cc DS=0187 ESI=00a324cc FS=47ff
| EDX=00000be4 ES=0187 EDI=00000000 GS=724e
| Bytes at CS:EIP:
| 8b 08 50 ff 51 08 89 7e 04 eb cf e8 25 e1 ff ff
| Stack dump:
| 00000000 00a322ac 30931d5e 00a322ac 30967099 00000000 032afbbc 30967087
| 00000001 30a1e408 00000000 00000000 30a6001a 308c0000 308c2f37 00000000
|
| L.
|
|
|
| | > TBMK
| > ms09.dll is an MS Office common tools associated w/ file dialogs
| > - Have you repaired / reinstalled MS O
| > - do you have multiple versions of MS O products (including FP) running or
| have you had a BETA version installed
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| > _____________________________________________
| >
| >
| | > |
| > | Sorry about not posting this info earlier.
| > | I just found it by "testing" my local web site.
| > |
| > | Not sure if the KB information pertains as I can get FP to load and work
| > | fine EXCEPT when I try to save a new page(live). That's when I get the
| error
| > | msg and then a follow-up msg that "FP has caused an invalid page fault
| in
| > | module ms09.dll".
| > |
| > | I can make "live" corrections to existing pages, etc. just not save new
| > | ones.
| > |
| > | Still waiting on tech support. They're not sure what is happening or at
| > | least on what end the problem is coming from. Will talk with their FP
| > | "expert" this AM.
| > |
| > | L.
| > |
| > |
| > |
| > | | > | > Well, you neglected to give us this important information when you did
| > | your
| > | > original post. When you receive the information from you host, let us
| > | know.
| > | > --
| > | > -----
| > | > Tom Pepper Willett
| > | > Microsoft MVP - FrontPage
| > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > ----
| > | > | > | > | Thanks for the info.
| > | > | Funny thing is, when I create a "new" page on my system, it works
| fine.
| > | > | Problem is creating "new" page working live off my web hoster.
| > | > | I was disconnected while working "live" so I'm wondering if it's
| more on
| > | > | their end instead of mine?
| > | > | I sent tech support the same question as I started here.
| > | > |
| > | > | L.
| > | > |
| > | > |
| > | > | | > | > | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| > | > | >
| > | > |
| > | >
| > |
| http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| > | > | > --
| > | > | > -----
| > | > | > Tom Pepper Willett
| > | > | > Microsoft MVP - FrontPage
| > | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > | > ----
| > | > | > | > | > | > | Which KB?
| > | > | > | Did I miss something?
| > | > | > |
| > | > | > | L.
| > | > | > |
| > | > | > | | > | > | > | > This is the closest I could come. Review this KB, and
| consider
| > | > | > installing
| > | > | > | > Office SR-1a
| > | > | > | > --
| > | > | > | > Tom Pepper Willett
| > | > | > | > Microsoft MVP - FrontPage
| > | > | > | >
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > | > http://msdn.microsoft.com/frontpage
| > | > | > | > -----
| > | > | > | > | > | > | > | > > Been using FP2k and have no problems until today.
| > | > | > | > > When trying to sve a new page receive error that fp5autl.dll
| > | > cannot
| > | > | > | load.
| > | > | > | > >
| > | > | > | > > suggestions please,
| > | > | > | > > L.
| > | > | > | > >
| > | > | > | > >
| > | > | > | >
| > | > | > | >
| > | > | > |
| > | > | > |
| > | > | >
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
Click to expand...
 
L

L/P

Now another problem.
I've updated all updates off MSO for Office.
Went to CP, add/remove and brought up MSO SR-1 Pro, clicked on Repair
Office, settings to Repair errors in---, clicked Restore my shortcuts, then
click finished,
nothing happens. Did a Ctrl,Alt,Delete and found that repair is not
working/responding.

Suggestions,

L.

Stefan B Rusynko said:
Yes I was suggesting you run a repair on MSO from Control Panel
- that file is common to all MSP apps and one of the other ones may have somehow corrupted it

But now that you provide full details on the error it looks like FP
Click to expand...
(fp5autl.dll) triggering the error in MSO9.DLL
|
| Haven't done anything with Office, that I know of. :)
| The only thing I've done was tried to insert (instead of copy/paste) a word
| doc into an older page and the system had me load something that allowed me
| to do it. It took OK and saved changes to the already created page.
| Running MSOffice 2k and FP2k, that's it.
| Are you suggesting I run detect and repair under O?
| I ran it under FP with no help.
|
| Here's the complete error msg.(s)
| When I click "save as" (only when I'm working live, not on my system) the
| save as box opens but also the;
| ********************
| load failed
| cannot load "\fp5autl.dll"
| ********************
| Click OK and FP closes down.
|
|
| 3-4 seconds later this msg pops up.
|
| FRONTPG caused an invalid page fault in
| module MSO9.DLL at 017f:30928d83.
| Registers:
| EAX=023d0f00 CS=017f EIP=30928d83 EFLGS=00010206
| EBX=81be7e98 SS=0187 ESP=032afb80 EBP=032afb98
| ECX=00a324cc DS=0187 ESI=00a324cc FS=47ff
| EDX=00000be4 ES=0187 EDI=00000000 GS=724e
| Bytes at CS:EIP:
| 8b 08 50 ff 51 08 89 7e 04 eb cf e8 25 e1 ff ff
| Stack dump:
| 00000000 00a322ac 30931d5e 00a322ac 30967099 00000000 032afbbc 30967087
| 00000001 30a1e408 00000000 00000000 30a6001a 308c0000 308c2f37 00000000
|
| L.
|
|
|
| | > TBMK
| > ms09.dll is an MS Office common tools associated w/ file dialogs
| > - Have you repaired / reinstalled MS O
| > - do you have multiple versions of MS O products (including FP) running or
| have you had a BETA version installed
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| > _____________________________________________
| >
| >
| | > |
| > | Sorry about not posting this info earlier.
| > | I just found it by "testing" my local web site.
| > |
| > | Not sure if the KB information pertains as I can get FP to load and work
| > | fine EXCEPT when I try to save a new page(live). That's when I get the
| error
| > | msg and then a follow-up msg that "FP has caused an invalid page fault
| in
| > | module ms09.dll".
| > |
| > | I can make "live" corrections to existing pages, etc. just not save new
| > | ones.
| > |
| > | Still waiting on tech support. They're not sure what is happening or at
| > | least on what end the problem is coming from. Will talk with their FP
| > | "expert" this AM.
| > |
| > | L.
| > |
| > |
| > |
| > | | > | > Well, you neglected to give us this important information when you did
| > | your
| > | > original post. When you receive the information from you host, let us
| > | know.
| > | > --
| > | > -----
| > | > Tom Pepper Willett
| > | > Microsoft MVP - FrontPage
| > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > ----
| > | > | > | > | Thanks for the info.
| > | > | Funny thing is, when I create a "new" page on my system, it works
| fine.
| > | > | Problem is creating "new" page working live off my web hoster.
| > | > | I was disconnected while working "live" so I'm wondering if it's
| more on
| > | > | their end instead of mine?
| > | > | I sent tech support the same question as I started here.
| > | > |
| > | > | L.
| > | > |
| > | > |
| > | > | | > | > | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| > | > | >
| > | > |
| > | >
| > |
| http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| > | > | > --
| > | > | > -----
| > | > | > Tom Pepper Willett
| > | > | > Microsoft MVP - FrontPage
| > | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > | > ----
| > | > | > | > | > | > | Which KB?
| > | > | > | Did I miss something?
| > | > | > |
| > | > | > | L.
| > | > | > |
| > | > | > | | > | > | > | > This is the closest I could come. Review this KB, and
| consider
| > | > | > installing
| > | > | > | > Office SR-1a
| > | > | > | > --
| > | > | > | > Tom Pepper Willett
| > | > | > | > Microsoft MVP - FrontPage
| > | > | > | >
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > | > http://msdn.microsoft.com/frontpage
| > | > | > | > -----
| > | > | > | > | > | > | > | > > Been using FP2k and have no problems until today.
| > | > | > | > > When trying to sve a new page receive error that fp5autl.dll
| > | > cannot
| > | > | > | load.
| > | > | > | > >
| > | > | > | > > suggestions please,
| > | > | > | > > L.
| > | > | > | > >
| > | > | > | > >
| > | > | > | >
| > | > | > | >
| > | > | > |
| > | > | > |
| > | > | >
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
Click to expand...
 
L

L/P

"When you receive the information from you host, let us know."

Tom,

Tech support isn't sure what is happening either.
They reset server and file extensions.
Next question-- should I uninstall FP2k and reinstall?
I've tried repair, updated all updates through MSO site.
Can I delete/rename and reload just the fp5autl.dll file?

Any more suggestions please,

L.
 
L

L/P

Couldn't run repair under CP but could and did run under FP and Word.
Now I'm receiving this error msg after FP closes down from original error
msg(Load Failed)...

Instead of "invalid page fault at fp5autl.dll" it now reads:

FRONTPG caused an invalid page fault in
module MFC42.DLL at 017f:5f401351.

L.





Stefan B Rusynko said:
Yes I was suggesting you run a repair on MSO from Control Panel
- that file is common to all MSP apps and one of the other ones may have somehow corrupted it

But now that you provide full details on the error it looks like FP
Click to expand...
(fp5autl.dll) triggering the error in MSO9.DLL
|
| Haven't done anything with Office, that I know of. :)
| The only thing I've done was tried to insert (instead of copy/paste) a word
| doc into an older page and the system had me load something that allowed me
| to do it. It took OK and saved changes to the already created page.
| Running MSOffice 2k and FP2k, that's it.
| Are you suggesting I run detect and repair under O?
| I ran it under FP with no help.
|
| Here's the complete error msg.(s)
| When I click "save as" (only when I'm working live, not on my system) the
| save as box opens but also the;
| ********************
| load failed
| cannot load "\fp5autl.dll"
| ********************
| Click OK and FP closes down.
|
|
| 3-4 seconds later this msg pops up.
|
| FRONTPG caused an invalid page fault in
| module MSO9.DLL at 017f:30928d83.
| Registers:
| EAX=023d0f00 CS=017f EIP=30928d83 EFLGS=00010206
| EBX=81be7e98 SS=0187 ESP=032afb80 EBP=032afb98
| ECX=00a324cc DS=0187 ESI=00a324cc FS=47ff
| EDX=00000be4 ES=0187 EDI=00000000 GS=724e
| Bytes at CS:EIP:
| 8b 08 50 ff 51 08 89 7e 04 eb cf e8 25 e1 ff ff
| Stack dump:
| 00000000 00a322ac 30931d5e 00a322ac 30967099 00000000 032afbbc 30967087
| 00000001 30a1e408 00000000 00000000 30a6001a 308c0000 308c2f37 00000000
|
| L.
|
|
|
| | > TBMK
| > ms09.dll is an MS Office common tools associated w/ file dialogs
| > - Have you repaired / reinstalled MS O
| > - do you have multiple versions of MS O products (including FP) running or
| have you had a BETA version installed
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| > _____________________________________________
| >
| >
| | > |
| > | Sorry about not posting this info earlier.
| > | I just found it by "testing" my local web site.
| > |
| > | Not sure if the KB information pertains as I can get FP to load and work
| > | fine EXCEPT when I try to save a new page(live). That's when I get the
| error
| > | msg and then a follow-up msg that "FP has caused an invalid page fault
| in
| > | module ms09.dll".
| > |
| > | I can make "live" corrections to existing pages, etc. just not save new
| > | ones.
| > |
| > | Still waiting on tech support. They're not sure what is happening or at
| > | least on what end the problem is coming from. Will talk with their FP
| > | "expert" this AM.
| > |
| > | L.
| > |
| > |
| > |
| > | | > | > Well, you neglected to give us this important information when you did
| > | your
| > | > original post. When you receive the information from you host, let us
| > | know.
| > | > --
| > | > -----
| > | > Tom Pepper Willett
| > | > Microsoft MVP - FrontPage
| > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > ----
| > | > | > | > | Thanks for the info.
| > | > | Funny thing is, when I create a "new" page on my system, it works
| fine.
| > | > | Problem is creating "new" page working live off my web hoster.
| > | > | I was disconnected while working "live" so I'm wondering if it's
| more on
| > | > | their end instead of mine?
| > | > | I sent tech support the same question as I started here.
| > | > |
| > | > | L.
| > | > |
| > | > |
| > | > | | > | > | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| > | > | >
| > | > |
| > | >
| > |
| http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| > | > | > --
| > | > | > -----
| > | > | > Tom Pepper Willett
| > | > | > Microsoft MVP - FrontPage
| > | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > | > ----
| > | > | > | > | > | > | Which KB?
| > | > | > | Did I miss something?
| > | > | > |
| > | > | > | L.
| > | > | > |
| > | > | > | | > | > | > | > This is the closest I could come. Review this KB, and
| consider
| > | > | > installing
| > | > | > | > Office SR-1a
| > | > | > | > --
| > | > | > | > Tom Pepper Willett
| > | > | > | > Microsoft MVP - FrontPage
| > | > | > | >
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > | > http://msdn.microsoft.com/frontpage
| > | > | > | > -----
| > | > | > | > | > | > | > | > > Been using FP2k and have no problems until today.
| > | > | > | > > When trying to sve a new page receive error that fp5autl.dll
| > | > cannot
| > | > | > | load.
| > | > | > | > >
| > | > | > | > > suggestions please,
| > | > | > | > > L.
| > | > | > | > >
| > | > | > | > >
| > | > | > | >
| > | > | > | >
| > | > | > |
| > | > | > |
| > | > | >
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
Click to expand...
 
L

L/P

For any of you still looking at all this.

I ran a "test" on my other system and everything works fine(save new page,
etc.) SO it's a problem on my end on this system.
How to fix, no idea!!!

L.


L/P said:
Couldn't run repair under CP but could and did run under FP and Word.
Now I'm receiving this error msg after FP closes down from original error
msg(Load Failed)...

Instead of "invalid page fault at fp5autl.dll" it now reads:

FRONTPG caused an invalid page fault in
module MFC42.DLL at 017f:5f401351.

L.





Stefan B Rusynko said:
Yes I was suggesting you run a repair on MSO from Control Panel
- that file is common to all MSP apps and one of the other ones may have somehow corrupted it

But now that you provide full details on the error it looks like FP
Click to expand...
(fp5autl.dll) triggering the error in MSO9.DLL
|
| Haven't done anything with Office, that I know of. :)
| The only thing I've done was tried to insert (instead of copy/paste) a word
| doc into an older page and the system had me load something that
Click to expand...
allowed
me
| to do it. It took OK and saved changes to the already created page.
| Running MSOffice 2k and FP2k, that's it.
| Are you suggesting I run detect and repair under O?
| I ran it under FP with no help.
|
| Here's the complete error msg.(s)
| When I click "save as" (only when I'm working live, not on my system) the
| save as box opens but also the;
| ********************
| load failed
| cannot load "\fp5autl.dll"
| ********************
| Click OK and FP closes down.
|
|
| 3-4 seconds later this msg pops up.
|
| FRONTPG caused an invalid page fault in
| module MSO9.DLL at 017f:30928d83.
| Registers:
| EAX=023d0f00 CS=017f EIP=30928d83 EFLGS=00010206
| EBX=81be7e98 SS=0187 ESP=032afb80 EBP=032afb98
| ECX=00a324cc DS=0187 ESI=00a324cc FS=47ff
| EDX=00000be4 ES=0187 EDI=00000000 GS=724e
| Bytes at CS:EIP:
| 8b 08 50 ff 51 08 89 7e 04 eb cf e8 25 e1 ff ff
| Stack dump:
| 00000000 00a322ac 30931d5e 00a322ac 30967099 00000000 032afbbc 30967087
| 00000001 30a1e408 00000000 00000000 30a6001a 308c0000 308c2f37 00000000
|
| L.
|
|
|
| | > TBMK
| > ms09.dll is an MS Office common tools associated w/ file dialogs
| > - Have you repaired / reinstalled MS O
| > - do you have multiple versions of MS O products (including FP) running or
| have you had a BETA version installed
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| > _____________________________________________
| >
| >
| | > |
| > | Sorry about not posting this info earlier.
| > | I just found it by "testing" my local web site.
| > |
| > | Not sure if the KB information pertains as I can get FP to load
Click to expand...
and
work
| > | fine EXCEPT when I try to save a new page(live). That's when I get the
| error
| > | msg and then a follow-up msg that "FP has caused an invalid page fault
| in
| > | module ms09.dll".
| > |
| > | I can make "live" corrections to existing pages, etc. just not
Click to expand...
save
new
| > | ones.
| > |
| > | Still waiting on tech support. They're not sure what is happening
Click to expand...
or
at
| > | least on what end the problem is coming from. Will talk with their FP
| > | "expert" this AM.
| > |
| > | L.
| > |
| > |
| > |
| > | | > | > Well, you neglected to give us this important information when
Click to expand...
you
did
| > | your
| > | > original post. When you receive the information from you host, let us
| > | know.
| > | > --
| > | > -----
| > | > Tom Pepper Willett
| > | > Microsoft MVP - FrontPage
| > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > ----
| > | > | > | > | Thanks for the info.
| > | > | Funny thing is, when I create a "new" page on my system, it works
| fine.
| > | > | Problem is creating "new" page working live off my web hoster.
| > | > | I was disconnected while working "live" so I'm wondering if it's
| more on
| > | > | their end instead of mine?
| > | > | I sent tech support the same question as I started here.
| > | > |
| > | > | L.
| > | > |
| > | > |
| > | > | | > | > | > Duh to me, L/P. Sorry, forgot to drop the URL in:
| > | > | >
| > | > |
| > | >
| > |
|
Click to expand...
http://support.microsoft.com/default.aspx?scid=kb;en-us;237426&Product=fp2000
| > | > | > --
| > | > | > -----
| > | > | > Tom Pepper Willett
| > | > | > Microsoft MVP - FrontPage
| > | > | > http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > http://msdn.microsoft.com/office/understanding/frontpage/
| > | > | > ----
| > | > | > | > | > | > | Which KB?
| > | > | > | Did I miss something?
| > | > | > |
| > | > | > | L.
| > | > | > |
| > | > | > | | > | > | > | > This is the closest I could come. Review this KB, and
| consider
| > | > | > installing
| > | > | > | > Office SR-1a
| > | > | > | > --
| > | > | > | > Tom Pepper Willett
| > | > | > | > Microsoft MVP - FrontPage
| > | > | > | >
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| > | > | > | > http://msdn.microsoft.com/frontpage
| > | > | > | > -----
| > | > | > | > | > | > | > | > > Been using FP2k and have no problems until today.
| > | > | > | > > When trying to sve a new page receive error that fp5autl.dll
| > | > cannot
| > | > | > | load.
| > | > | > | > >
| > | > | > | > > suggestions please,
| > | > | > | > > L.
| > | > | > | > >
| > | > | > | > >
| > | > | > | >
| > | > | > | >
| > | > | > |
| > | > | > |
| > | > | >
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
Click to expand...
Click to expand...
 

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Space at end of multi page list to accommodate new entries 1
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ODBC error 100 when accessing Bookkeeper version 15 software (accounting software using Access dbase) 0
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