Office 07 - Vista: 52F Failures for Office Security/Outlook Update

[Vince G.]

These 52F failures for any MS Office 2007 Security or MS Outlook Email Filter
updates have been haunting me since May of this year. They would fail all
install attempts and generate a Code 52F. When you click help its displays
"WindowsUpdate_0000052F WindowsUpdate_dt000".

After countless attempts using any and all suggestions from various sources
including MS and also including suggested remedies covering MS Office 2003
listool.exe references. I finally came up with a workaround, but it seems to
be a scenario that Microsoft should patch.

In my case the 52F code was associated with error code 80070643 derived from
the c:\windows\windowsupdate.log file. Another reference was the Handler 1
code 1327 which points to the invalid drive I:\. My MS Office 07 was
originally installed using the DVD drive ID E:. And so with the hint of the
problem I went up several troubleshooting paths investigating the Event
Viewer and various log files such as the MSI*.log files.

At first I thought it was Dell's pre-installed MS Office 07 preview setup
and figured somehow the Office DVD install was corrupted with the Dell setup.
I wanted to avoid uninstalling and reinstalling, so tried repairing without
success.

With the hint of the I:\ reference, I had a network drive setup using the
I:\ drive as as share point for Internet Explorer 7 Favorites. I use it with
the MS Sync feature to effectively share 1 master IE7 favorites. So as a
experiment, I changed it to the local default.

It worked, all MS Office Security/Outlook updates installed. Why do the
Office updates using Windows Updater need to have IE7 favorites on a local
hard drive? My shared drive reference I:\ has plenty of disk space and was
always active during the Windows update process. Looking at the log files,
it seems to look at IE Favorites for space or something. I know other people
had this problem and re-installing MS Office 07 would not of worked for me.

Oh well, I will switch the IE 7 favorites drive designation back and forth
for future Office updates via Windows Updater.

--
Vince G.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...0c015ee46b6a&dg=microsoft.public.officeupdate

 

[Weyana]

My error was not giving me more than the 0000052F code, and on trying
ListTool.exe, I got an error that mso.dll could not be found or was damaged.
Yet I could find it on my hard drive with a search.

I rebooted, I tried one update at a time, and then I finally entered just
the right magical phrase into Google and found your suggestion. Exactly one
week ago I switched my favorites to a server folder so that I could acces the
same links from both desktop and laptop.

regedit, changed back to %USERPROFILE%\Favorites, and BING, all 4 updates
went through. THANK YOU VINCE!

Microsoft, PLEASE fix this in a patch! Please please please!

 

[dogden]

I have had the same problem with Office 2003 updates getting the same
"WindowsUpdate_0000052F WindowsUpdate_dt000" errors and have gone crazy
trying to find a solution to this. Well, I finally figured it out. Here is
the issue and the solution: the problem is with the "LocalCacheDrive" setting
in the registry, Make sure that setting correctly identifies the location of
your "MSOCache" folder. Once I set this value to the correct location,
magically I had no more "WindowsUpdate_0000052F WindowsUpdate_dt000"
problems. The "LocalCacheDrive" setting in my particualr case is found at
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\11.0\Delivery\{91110409-6000-11D3-8CFE-0150048383C9}.
Please note that I am running WS 2008-x64 which is why theere is a
"Wow6432Node" key (the same is probably true also for Vista x64). Also note
that "Office\11.0" is Office 2003. I also have Office 2007 installed but the
"LocalCacheDrive" key is only found under "Office\11.0" so I'm presuming
that's this particular problem I've had isn't an issue with Office 2007
(although evidently there are other issues of not being able to run Office
2007 updates because of MSOCache locations. For more on this, please visit
http://support.microsoft.com/kb/873301.