J
junior system engineer-syd
Recently I installed SP1 on a win2k3 server, there is the backgroud of the
story:
The server is mainly used as an terminal server, people login to the server
to use Outlook and Word, the version is Office 2000, there are 20 office 2000
licencse and 15 ts license have been installed, everything is working well
prior to SP1.
After installation of SP1, the user can't use Word, Outlook and Excel, but
power point is still working, the symptom is: when the user click the Outlook
icon, the logo screen shows up, then the whole program disappear straight
away, same symptons applies on Work and Excel.
I logged to the server remotely as administrator, I can run all the programs
without any problem. I checked the event viewer, but it is clean, no error or
warning is reported.
After conduct a series of tests and failed attempts to repair, I had to roll
back SP1, after rolling back, everything back to work.
Can anyone suggest any ideas how to solove this?
any help is highly appreciated.
James
Junior system engineer
story:
The server is mainly used as an terminal server, people login to the server
to use Outlook and Word, the version is Office 2000, there are 20 office 2000
licencse and 15 ts license have been installed, everything is working well
prior to SP1.
After installation of SP1, the user can't use Word, Outlook and Excel, but
power point is still working, the symptom is: when the user click the Outlook
icon, the logo screen shows up, then the whole program disappear straight
away, same symptons applies on Work and Excel.
I logged to the server remotely as administrator, I can run all the programs
without any problem. I checked the event viewer, but it is clean, no error or
warning is reported.
After conduct a series of tests and failed attempts to repair, I had to roll
back SP1, after rolling back, everything back to work.
Can anyone suggest any ideas how to solove this?
any help is highly appreciated.
James
Junior system engineer