Office 2003 Service Pack 2 - Installation failure

A

Ann R

I have tried to install the service pack, which prompts for the Office 2003
CD to be inserted, which I do. I then get an error message that it cannot
find file: Pro11.MSI on the CD and therefore the installation is aborted.

Pro11.MSI is not on the CD - where do I get this file or what do I do? I
tried downloading and installing the "full file" instead of the "client"
file, but I had the same problem - asking for insertion of the CD and
prompting for a file that is not on the CD.

Any suggestions
 
T

TaurArian [MS-MVP]

Pro 11.msi belongs with the Microsoft Office Professional Edition 2003 CD
Did you use any other Office CD for a repair at any stage or an installation of
additional Office components?
Locate missing .msi files
http://office.microsoft.com/en-us/assistance/HA011185721033.aspx


--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527


|I have tried to install the service pack, which prompts for the Office 2003
| CD to be inserted, which I do. I then get an error message that it cannot
| find file: Pro11.MSI on the CD and therefore the installation is aborted.
|
| Pro11.MSI is not on the CD - where do I get this file or what do I do? I
| tried downloading and installing the "full file" instead of the "client"
| file, but I had the same problem - asking for insertion of the CD and
| prompting for a file that is not on the CD.
|
| Any suggestions
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top