Office 2003 Updates not installing

[Karen3663]

I'm running Windows XP & Office 2003. For the past 4 months, no Office
updates will install (non-Office Windows updates install fine). Error message
is 0x80070643. I followed the steps on the website for this error message re:
Logging On and altering registry values, and then tried to reinstall the
updates but got the same error message. What to do?

 

[barbr]

I have exactly the same problem as Karen...Followed solution advice for
Error:0x80070643 and article 903774. No effect...the problem continues....

 

[Peter Foldes]

Karen

Never but never use any Registry Cleaning tools

See the following

http://www.microsoft.com/downloads/...22-d3c1-41f7-ba30-6a67139feaa3&DisplayLang=en

http://www.microsoft.com/downloads/...09-d721-4bab-b485-5eede8d49eb8&DisplayLang=en

Also see http://support.microsoft.com/kb/903776

Also you can try and do the following if the above does not correct it. Do not jump
to this step before trying the of the above

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair†and click Next.
7. Select “Detect and Repair errors in my Office installationâ€.
8. Click Install and wait the process to end.

3rd. Install the Updates

 

[Karen3663]

Peter,

Thank you so much for your help! I downloaded the updates in the first two
links which you sent me, and then all the other outstanding updates installed
successfully. By the way, earlier when I referred to altering the registry,
I was just following the "Logging On" procedures per the Microsoft directions
for the specific error received. Maybe this was not altering the registry,
but it does have you go into the registry and make a few changes. In any
case, your links worked perfectly. Thanks again!

Karen

 

[barbr]

Thank you Peter..... I worked my way through all the suggestions...the one
that worked was the REGEDIT of the subkeys.
Everything has installed..... YEAAAAAH!!
Thank you for the clear and concise info.

 

[Peter Foldes]

You are welcome. Thanks for posting back and letting us know