Office 2007 "Not Responding" on Open, Save As

[LarryS]

I am running Office 2007 SP2 on an HP Pavilion dv6 with Vista Home Premium.
Every time I try to open or save a document, I end up with a "Not Responding"
dialog. I have read through the Forums, and have tried editing the registry
as indicated; or changed the default printer; and have seen articles about
defective Updates (but these weren't on my machine since they date back to
2006 and weren't on my machine). I am not connected to any domains, nor am I
connected to any network drives. I have turned off my Verizon Internet
Security Suite to no avail.

Any ideas? This is extremely frustrating and I have wasted hours already
researching this.

 

[garfield-n-odie [MVP]]

Not sure what you mean by "editing the registry as indicated".
As indicated WHERE?

Click on the "Fix this problem" link at
http://support.microsoft.com/?kbid=940791 "How do I fix the
problem that I experience after I install an automatic update for
Word 2007 on a Windows Vista-based computer?"

 

[LarryS]

As indicated on this Forum. There are several posts which indicate that you
need to remove a key in the registry for Microsoft Word. It did not work for
me, and also, the problem is across all Office products.

 

[LarryS]

It appears the problem was not just limited to MS Office. Any program that
used the same Open/Save dialog had this problem so I'd have to classify this
as a Vista problem. Because I could not find a useful solution, I ended up
restoring the PC to factory defaults and then installing Office and all
service packs. The net result is that it now works - but it was a painful
way to get the laptop to a working state.

I think I'll start switching my house to Macs! My daughter has had one for
over a year and I've not had a single tech support issue. With Windows in
general and Vista in particular, end users have to become fairly technical to
get all the parts working together. Even the typical "messages" that Vista
pops up are incomprehensible to the layman. Does anybody feel the same way?
(And please don't hype Windows 7 - I'll believe it when I see it.)