Office 97/XP

[Linda]

I can open the programs within Office 97,(IE: Word &
Excel.)
When I type a message in word and then attempt to print,
I receive this message:
"Microsoft Word for Windows 97 Application file has
encountered a problem and needs to close. We are sorry
for the inconvenience." When I view view the error
report :
"Error Signature
AppName:winword.exe AppVer8.0.04412ModName:winword.exe
Modver8.0.04412 Offset0002611f." File with report
C:\DOCUME~\Linda\locals~\temp\WER38B.tmp.diroo\Appcompat.t
xt
When I attempt to open an excel document from CD disk
excel opens but the screen is black. I have not created
an excel document with XP due to problems. I purchased a
new computer with XP installed. I originally installed
Office 97 on my old computer running Windows 98

 

[Mike Williams [MVP]]

I can open the programs within Office 97,(IE: Word &
Excel.)
When I type a message in word and then attempt to print,
I receive this message:
"Microsoft Word for Windows 97 Application file has
encountered a problem and needs to close. We are sorry
for the inconvenience." When I view view the error
report :
"Error Signature
AppName:winword.exe AppVer8.0.04412ModName:winword.exe
Modver8.0.04412 Offset0002611f." File with report
C:\DOCUME~\Linda\locals~\temp\WER38B.tmp.diroo\Appcompat.t
xt
When I attempt to open an excel document from CD disk
excel opens but the screen is black. I have not created
an excel document with XP due to problems. I purchased a
new computer with XP installed. I originally installed
Office 97 on my old computer running Windows 98

See http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

 

[Linda]

-----Original Message-----


http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.h
tm


.

 

[Linda]

-----Original Message-----


http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.h
tm


.That page comes up with an error message that it cannot be opened?

 

[Mike Williams [MVP]]

be opened?

Please try to prune/format your response so it can be easily read. It's hard
to discern your additions to the prior post. Did you get the entire URL in
your browser address bar?

 

[Cheryl Fischer]

After installing Office 97 on your Windows XP system, did you also install
the Service Releases for Office 97? If not, they are found at:

http://support.microsoft.com/default.aspx?scid=/support/servicepacks/Office/
97/default.asp