M
Mindy
Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
I recently tried installing Microsoft Office 2008; however, every time I try to open an Office application, it immediately quits. It doesn't seem to matter whether or not I download the upgrade -- either way, it doesn't work. So far, I've tried removing and re-installing Office twice. Any ideas?
This is the error message I get when I try to open an application:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-07-28 15:14:26 -0700
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.0.080409
Crashed Module Name: CoreFoundation
Crashed Module Version: unknown
Crashed Module Offset: 0x000064b8
Blame Module Name: CoreFoundation
Blame Module Version: unknown
Blame Module Offset: 0x000064b8
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x908104b8 in _CFArrayGetCount + 0x00000011 (CoreFoundation + 0x000064b8)
# 2 0x0208459e in _McpGetFontMenuATSUIFontFamilyWtz + 0x000011DE (MicrosoftComponentPlugin + 0x0007c59e)
# 3 0x02084a0a in _McpGetFontMenu + 0x0000001C (MicrosoftComponentPlugin + 0x0007ca0a)
# 4 0x00677b71 in _wdCommandDispatch + 0x0035BC81 (Microsoft Word + 0x00676b71)
# 5 0x00ae5a3e in _wdGetApplicationObject + 0x003B1FD4 (Microsoft Word + 0x00ae4a3e)
# 6 0x00aee39f in _wdGetApplicationObject + 0x003BA935 (Microsoft Word + 0x00aed39f)
# 7 0x02b659f8 in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a39f8)
# 8 0x00ad3a64 in _wdGetApplicationObject + 0x0039FFFA (Microsoft Word + 0x00ad2a64)
# 9 0x00002282 in __mh_execute_header + 0x00001282 (Microsoft Word + 0x00001282)
# 10 0x000021a9 in __mh_execute_header + 0x000011A9 (Microsoft Word + 0x000011a9)
X86 Thread State:
eax: 0x00000000 ebx: 0x908104b5 ecx: 0xbffff1d8 edx:0xbffff220
edi: 0xbffff2fc esi: 0x00000000 ebp: 0xbffff248 esp:0xbffff220
ss: 0x0000001f eip: 0x908104b8 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010282
Thread 1:
# 1 0x900376a7 in _mach_wait_until + 0x00000007 (libSystem.B.dylib + 0x000376a7)
# 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329)
# 3 0x0179cd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x0179c3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0179c46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x0179cf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x80522124 edx:0x000001af
edi: 0x000001af esi: 0x8da840da ebp: 0xb009da78 esp:0xb009d9ec
ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 2:
# 1 0x90024407 in _semaphore_wait_signal_trap + 0x00000007 (libSystem.B.dylib + 0x00024407)
# 2 0x915a86db in pthreadSemaphoreWait(t_pthreadSemaphore*) + 0x00000023 (ColorSync + 0x000496db)
# 3 0x915c2dec in CMMConvTask(void*) + 0x0000003C (ColorSync + 0x00063dec)
# 4 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffdb ebx: 0x90028262 ecx: 0x0504337c edx:0x05043378
edi: 0x00000000 esi: 0x050433a4 ebp: 0xb011eee8 esp:0xb011eeac
ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000202
Loaded modules:
0: Microsoft Word (12.1.0.080409 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
2: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
I recently tried installing Microsoft Office 2008; however, every time I try to open an Office application, it immediately quits. It doesn't seem to matter whether or not I download the upgrade -- either way, it doesn't work. So far, I've tried removing and re-installing Office twice. Any ideas?
This is the error message I get when I try to open an application:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-07-28 15:14:26 -0700
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.0.080409
Crashed Module Name: CoreFoundation
Crashed Module Version: unknown
Crashed Module Offset: 0x000064b8
Blame Module Name: CoreFoundation
Blame Module Version: unknown
Blame Module Offset: 0x000064b8
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x908104b8 in _CFArrayGetCount + 0x00000011 (CoreFoundation + 0x000064b8)
# 2 0x0208459e in _McpGetFontMenuATSUIFontFamilyWtz + 0x000011DE (MicrosoftComponentPlugin + 0x0007c59e)
# 3 0x02084a0a in _McpGetFontMenu + 0x0000001C (MicrosoftComponentPlugin + 0x0007ca0a)
# 4 0x00677b71 in _wdCommandDispatch + 0x0035BC81 (Microsoft Word + 0x00676b71)
# 5 0x00ae5a3e in _wdGetApplicationObject + 0x003B1FD4 (Microsoft Word + 0x00ae4a3e)
# 6 0x00aee39f in _wdGetApplicationObject + 0x003BA935 (Microsoft Word + 0x00aed39f)
# 7 0x02b659f8 in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a39f8)
# 8 0x00ad3a64 in _wdGetApplicationObject + 0x0039FFFA (Microsoft Word + 0x00ad2a64)
# 9 0x00002282 in __mh_execute_header + 0x00001282 (Microsoft Word + 0x00001282)
# 10 0x000021a9 in __mh_execute_header + 0x000011A9 (Microsoft Word + 0x000011a9)
X86 Thread State:
eax: 0x00000000 ebx: 0x908104b5 ecx: 0xbffff1d8 edx:0xbffff220
edi: 0xbffff2fc esi: 0x00000000 ebp: 0xbffff248 esp:0xbffff220
ss: 0x0000001f eip: 0x908104b8 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010282
Thread 1:
# 1 0x900376a7 in _mach_wait_until + 0x00000007 (libSystem.B.dylib + 0x000376a7)
# 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329)
# 3 0x0179cd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x0179c3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0179c46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x0179cf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x80522124 edx:0x000001af
edi: 0x000001af esi: 0x8da840da ebp: 0xb009da78 esp:0xb009d9ec
ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 2:
# 1 0x90024407 in _semaphore_wait_signal_trap + 0x00000007 (libSystem.B.dylib + 0x00024407)
# 2 0x915a86db in pthreadSemaphoreWait(t_pthreadSemaphore*) + 0x00000023 (ColorSync + 0x000496db)
# 3 0x915c2dec in CMMConvTask(void*) + 0x0000003C (ColorSync + 0x00063dec)
# 4 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffdb ebx: 0x90028262 ecx: 0x0504337c edx:0x05043378
edi: 0x00000000 esi: 0x050433a4 ebp: 0xb011eee8 esp:0xb011eeac
ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000202
Loaded modules:
0: Microsoft Word (12.1.0.080409 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
2: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/