David said:
Do the MVPs look at posts that are 1 or 2 days old, if there are additional
questions posted there?
If they do, how do they handle the ongoing posts at the same time?
David
David,
We MVPs are simply amazing. We see and hear all. Why, some of the guys
can even respond to multiple posts simultaneously.
On a more serious note, we try to answer 100% of posts and I think if
you look at our newsgroups compared to many others, our response rate is
among the best. Generally a post will be answered the same day
particularly if it is pretty straightforward. A few posts may require
special expertise and the MVP that takes it may not check the newsgroup
for a while (i.e. a day or two). Since we are all volunteers and most of
us have full time jobs, we may not have the time to answer posts until
off-hours or on a weekend.
With regard to ongoing discussions I can't speak for the other guys but
here is how I handle them. I use a newsreader to participate in the
newsgroups. I generally look for posts that no one else has answered and
if the subject is of interest I will check the thread to see if I have
anything useful to add. Once I respond to a post, the post is flagged.
Then the next time I log-on I check new posts and those that I responded
to previously to see if the problem was resolved or if I need to explain
something further. The best scenario is that the original poster will
respond back saying that the answer solved the problem. Positive (or
negative) feedback is always appreciated and welcome.
John
Project MVP
