opening outlook

[Ron Head]

Hi all. I can get my Outlook half open, then it freezes. It says Outlook
wasn't closed properly last time. Can anyone help with a fix? The data file
"Personal Folders" was not closed properly.

Thanks in advance.

 

[Matteo Cilloni]

Hi, as the error message is about personal folder you can try to repair this
file with the tool ScanPst.exe you can find in
C:\Program Files\Common Files\System\MSMAPI\1033\scanpst.exe

In this way you if your PST is corrupted you can repair it , to be sure the
issue is not releated to a file corruption.

 

[Ron Head]

Thanks very much..

Hi, as the error message is about personal folder you can try to repair
this file with the tool ScanPst.exe you can find in
C:\Program Files\Common Files\System\MSMAPI\1033\scanpst.exe

In this way you if your PST is corrupted you can repair it , to be sure
the issue is not releated to a file corruption.