Organizing sent emails

G

gpz550

I would like to keep all my incoming and sent emails in specific folders by
customer, etc. After responding to an email I would like to automatically
have the sent email filed into a specific folder, either manually or
automatically. Is there an option to do so?
 
B

Brian Tillman [MVP - Outlook]

I would like to keep all my incoming and sent emails in specific folders by
customer, etc. After responding to an email I would like to automatically
have the sent email filed into a specific folder, either manually or
automatically. Is there an option to do so?

In addition to what DL says, if you click Tools>Options>Email Options and
select "Save copies of messages in Sent Items folder" (which should be
selected by default), then click Advanced E-mail options and select "In
folders other than the Inbox, save replies with original message", if you
first move the message from Inbox to the customer folder, then reply, your
reply will be saved automatically in that same folder.
 

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