Outlook 2000 can't find Word (email editor)

[Guest]

Just purchased a new computer with XP Home Edition OS.
Also came a trial version of Office 2003.

I already had Office Pro 2002 and installed it. I did
not uninstall the trial version of 2003 first.

The trial version is in an office 11 folder. The older
version is in an office 10 folder.

When I attempt to send an email through outlook 2000, a
message pops up indicating that outlook can't find word
so it will use the outlook editor.

Can you help?

Thanks,

Martin

 

[Rob Schneider]

I think Windows and Outlook are terribly confused about what's installed
where. There is probably some registry setting somewhere that Outlook
counting on to point to Word 2000, which is the only version of Word it
can work with. However you apparently have both Word 2003 and Word 2003
installed ... neither of which will work with Outlook 2000.

Un-install everything. Decide what version of Office you want, then go
with that and re-install it

Hope this is useful to you. Let us know.

rms