Outlook 2000 Inbox View Doesn't Update

[Mark Willis]

hi there

I am running Outlook 2000 on Windows XP Home Edition over
an office LAN and my Inbox Window view doesn't update
correctly when new emails come in. I have to click on a
different folder and then click back to the Inbox folder
to refresh the Window View.

Any Ideas on how to fix this?

regards

Mark

 

[Jeff Stephenson [MSFT]]

Your problem is that the UDP packets that Exchange sends to Outlook to
notify it of changes are being blocked before they reach Outlook. Have your
network administrator check
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052, as it may be
the problem. If that's not it, firewalls, routers, etc. may be blocking the
packets. As a last resort, you can make the registry changes in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849 to cause
Outlook to poll Exchange for changes rather than wait for notifications of
changes.

 

[Mark Willis]

ok, I've found a fix for this:

Start / Control Panel / Network and Internet
Connections / Network Connections

Then clicked on my LAN connection, then right click /
Properties

Clicked on the Advanced tab. Unticked the Internet
Connection Firewall option.

And hey presto, it worked!

Hope this helps someone else. Looks like a bug with
Microsoft's firewall...

Mark