outlook 2002 data file retrieval problem

[Katie]

I lost a weeks worth of emails when backing up my data
file and now I cannot open the pst. data file. I am told
to check the microsoft website (useless) or select a
program to open the file - none of which work. Does
anyone know how I can retrieve the lost emails or at
least get into the pst. file to see if they are in there?

Thanks,

Katie

 

[Sue Mosher [MVP-Outlook]]

You need to have Outlook running to open the file. Create a new profile with
a new .pst file, if you suspect the old .pst file is damaged. Then try
opening the old file with the File | Open | Outlook Data File command. Tell
us what happens, including the exact text of any error message.