D
Dana
I have a problem with a Outlook 2002 that makes me think the active
account is corrupt. Each time I try to log onto ISP to get email,
Outlook prompts me for the password. I have set the password through
Windows software and when I log on thru Outlook, I keep checking the
box to "remember password" but it doesn't. Now I'm getting connection
errors that are not consistent and if I ignore them, I can still log
on. This all makes me think maybe the account I'm using has become
corrupt. How can I copy my User Files and then create a new account so
I can delete the present account? Where are my user files stored? I
assume if I copy them and then put them back after the present main
account has been been deleted, I will retain all the emails and other
personal settings I have in place. This machine is using one account in
Windows XP. Pop3 ISP.
account is corrupt. Each time I try to log onto ISP to get email,
Outlook prompts me for the password. I have set the password through
Windows software and when I log on thru Outlook, I keep checking the
box to "remember password" but it doesn't. Now I'm getting connection
errors that are not consistent and if I ignore them, I can still log
on. This all makes me think maybe the account I'm using has become
corrupt. How can I copy my User Files and then create a new account so
I can delete the present account? Where are my user files stored? I
assume if I copy them and then put them back after the present main
account has been been deleted, I will retain all the emails and other
personal settings I have in place. This machine is using one account in
Windows XP. Pop3 ISP.