Outlook 2003 does not remember account password

J

John Smith

Hi all,

I have a following scenario:

The client computers are in one Windows Active Directory Forest, and they
have Outlook 2003 installed. In a separate AD forest, there's an Exchange
2000 server, which client computers use. There is no trust relationship
between forests.

The users log in Exchange server by typing their resdomain\username and
password as Outlook prompts for them. They check the box that says "Always
remember password" (or something like that).

Problem: When they close Outlook, and open it, it prompts for password
again. This is not continuous, it is asked only once for session.

There is a firewall between domains, where ports 135, 6001, 6002 and 6004
have been opened to Exchange server, and 135 and 6004 for Global Catalog
server, and services have been set to use those ports. Outlook has been
configured to use specific Global Catalog as specified in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319206. Apparently
this is not the same GC that Exchange would return (it is in the same forest
of course), I haven't been able to test whether this has any effect so far.

I have checked http://support.microsoft.com/?id=290684, but as it refers to
POP3 protocol, it naturally had no effect. No luck elsewhere either.

I really should solve this problem, please give any kind of tips if you
have.

Regards, John
 

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