Outlook 2003 problem sending emails - two Outlook contacts lists

[psa]

I have multiple pst files.

When sending emails, I have TWO contacts lists, the default is a previous
pst file, rather than the active pst file. How do I get it to stop using my
older contacts pst?

actions / new mail message / to / Contacts / then need to scroll down to
get to the real contacts.

I went into tools / options / mail setup and deleted the mail account and
created a new mail account, but that did not solve the problem. I still
have two contacts lists, with the older one being the default.

Outlook 2003
Windows XP

 

[Russ Valentine [MVP-Outlook]]

Remove the invalid reference here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

 

[psa]

That solution did not work, but I found that the followign solution works.

Problem - address list could not be displayed or when sending email two
outlook address books are displayed with an old book as being primary.

SOLUTION WAS Q319901 and a little bit farther

13. In the Folder list, right-click the folder that you want to use with the
Address Book (for example, right-click Contacts), and then click Properties.

14. Click the Outlook Address Book tab.

15. Click to select the Show this folder as an e-mail Address Book check box
(if it is not already selected), and then click OK

15a. Repeat steps 13, 14 and 15 except for prior pst files, and unselect
show this folder.

Remove the invalid reference here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]

I have multiple pst files.

When sending emails, I have TWO contacts lists, the default is a previous
pst file, rather than the active pst file. How do I get it to stop using
my
older contacts pst?

actions / new mail message / to / Contacts / then need to scroll down to
get to the real contacts.

I went into tools / options / mail setup and deleted the mail account and
created a new mail account, but that did not solve the problem. I still
have two contacts lists, with the older one being the default.

Outlook 2003
Windows XP

 

[psa]

Remove the invalid reference here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]

I have multiple pst files.

When sending emails, I have TWO contacts lists, the default is a previous
pst file, rather than the active pst file. How do I get it to stop using
my
older contacts pst?

actions / new mail message / to / Contacts / then need to scroll down to
get to the real contacts.

I went into tools / options / mail setup and deleted the mail account and
created a new mail account, but that did not solve the problem. I still
have two contacts lists, with the older one being the default.

Outlook 2003
Windows XP

 

[Russ Valentine [MVP-Outlook]]

Then the problem is other than what you described.
--
Russ Valentine
[MVP-Outlook]

That solution did not work, but I found that the followign solution works.

Problem - address list could not be displayed or when sending email two
outlook address books are displayed with an old book as being primary.

SOLUTION WAS Q319901 and a little bit farther

13. In the Folder list, right-click the folder that you want to use with
the
Address Book (for example, right-click Contacts), and then click
Properties.

14. Click the Outlook Address Book tab.

15. Click to select the Show this folder as an e-mail Address Book check
box
(if it is not already selected), and then click OK

15a. Repeat steps 13, 14 and 15 except for prior pst files, and unselect
show this folder.

Remove the invalid reference here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]

I have multiple pst files.

When sending emails, I have TWO contacts lists, the default is a previous
pst file, rather than the active pst file. How do I get it to stop using
my
older contacts pst?

actions / new mail message / to / Contacts / then need to scroll down to
get to the real contacts.

I went into tools / options / mail setup and deleted the mail account and
created a new mail account, but that did not solve the problem. I
still
have two contacts lists, with the older one being the default.

Outlook 2003
Windows XP