Outlook 2003 - Send/Receive Does not work

[Judy]

Just installed Office 2003 and send/receive does not
work, even though I imported my account info from Outlook
Express (which DOES work).

Tried using PassPort for support, but product ID was not
accepted. Checked and am sure it is correct.

 

[Max]

Does it give you any messages or just not do anything when you hit
send/receive? Have you tried send and receive from each mail account? I have
a problem with spam email stuck in there that prevents Outlook from pulling
any mail from the server unless I delete the email that's stuck.

Max

 

[Judy]

No message - just a 'sending' notification in the system
tray. I only have one email account that I imported from
OL Express. It works fine in Express, but not in Outlook
2003. I even deleted the account and recreated it, but
still no luck. It is not spam, because I have sent
myself test emails from Express.

I appreciate your help.