Outlook and Word 2007 crash when inserting a picture in to doc/ema

K

Krisk

I have a problem with Office 2007 specifically with Outlook and Word. They
work fine except when I insert a picture. When I do the program crashes. I
tried running in safe mode but it still does it. For Outlook I created a new
profile and still a crash. Anyone have any ideas. I'm using Vista Business.
Let me know if you need any more info. Thanks.
 
M

Mary Sauer

Slide the acceleration down on your graphics adapter. If this cures your problem
you need to update your graphics/video driver from the manufacturer's web site.
Right-click the desktop, click personalize, Display settings, advanced settings
button, troubleshoot tab.
 
K

Krisk

Thanks for the reply. The option was greyed out it siad the display driver
did not allow it. I have the 8500GT Nvidia from PNY and using the latest
drivers from nvidia.com. I will try change drivers and report back on my
finds. Thanks. Kris
 
K

Krisk

I unistalled the nvidia drivers and used the windows vga driver and it still
crashed office when I inserted a picture. Next I turn the graphics
acceleration to disable and still had the crashing problem. I am now back to
the nvidia drivers. I must say this one has me baffled.
 
K

Krisk

That is the exact driver I am using. I uninstalled it which let me use the
basic windows driver. Outlook and Word still crash when you add a picture.
I am currently back using that driver.
 
M

Mary Sauer

The only other recommendation would be a detect and repair found in the help
menu.

Look on the NVIDIA web site for their support documents. Could be something
there you can try.
 

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