Outlook doesn't open

[Patrick]

I had a hardware burb, lost a PS2 port, and now when I
reopen Outlook, it either doesn't open completely, or it
hangs when it starts to send/recieve. I can do about 30
seconds work when I get this far.
I was going to run scanpst, but I can't find any pst
files when I run a search, yet I do get all folders
listed and mail for a short bit when it does open.
What is suggested?

 

[Milly Staples [MVP - Outlook]]

1 Outlook version.
2. Turn on searching hidden/system files.
3. Find and rename outcmd.dat to .old.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

|I had a hardware burb, lost a PS2 port, and now when I
| reopen Outlook, it either doesn't open completely, or it
| hangs when it starts to send/recieve. I can do about 30
| seconds work when I get this far.
| I was going to run scanpst, but I can't find any pst
| files when I run a search, yet I do get all folders
| listed and mail for a short bit when it does open.
| What is suggested?

 

[Guest]

1 Outlook version.
Outlook 2003

2. Turn on searching hidden/system files. Done
3. Find and rename outcmd.dat to .old.

Did this and Scanpst on existing folder.
Same thing happens. I notice now that it always happens
while doing a receive. Is there a procedure to break this
down besides just disconnecting my connection?
Thanks!
Patrick

 

[Diane Poremsky [MVP]]

Find and delete the *.srs for your profile.

Did this and Scanpst on existing folder.
Same thing happens. I notice now that it always happens
while doing a receive. Is there a procedure to break this
down besides just disconnecting my connection?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)




[Posted using NewsLook NNTP add-in for Outlook]

 

[Patrick]

Find and delete the *.srs for your profile.

This gets the program to continue responding.
When I then go and look at my accounts, one, the main one
I use, won't respond to the 'test settings' command, and
the others, which test successfully, won't respond after
hitting the 'next' button.
What are the steps after these?
Thanks!!
Patrick

Did this and Scanpst on existing folder.
Same thing happens. I notice now that it always happens
while doing a receive. Is there a procedure to break this
down besides just disconnecting my connection?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com

[Posted using NewsLook NNTP add-in for Outlook]


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