outlook email sending issue

[Steven Wabik]

i am having issues sending emails in outlook.
i can send emails most of the time.
i usually use a LAN or WLAN connection with my laptop.
when i use those connections i can send emails just fine.
the issue only happens when i am connected to the internet via my modem.
usually when i am traveling or when i am away from my house with my laptop i
use my gprs modem to get an internet connection.
for some reason when i use this connection i can not send emails using
outlook.
and yet, i can still recieve them.
outlook finds the incoming and outgoing servers just fine.
but it just runs into an unknown error when trying to send an email over the
gprs modem connection.

does anyone have any ideas on how i can fix this?
i get this issue in both outlook 2003 and outlook 2007 in xp.
right now i wanna fix the issue in outlook 2003.
i ran into this error in Windows xp.
i think this issue will happen in vista but i'm not sure.

please help.

from,
Steven

 

[Milly Staples [MVP - Outlook]]

Are you authenticating to your ISP server when sending from your GPRS modem?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steven Wabik asked:

| i am having issues sending emails in outlook.
| i can send emails most of the time.
| i usually use a LAN or WLAN connection with my laptop.
| when i use those connections i can send emails just fine.
| the issue only happens when i am connected to the internet via my
| modem. usually when i am traveling or when i am away from my house
| with my laptop i use my gprs modem to get an internet connection.
| for some reason when i use this connection i can not send emails using
| outlook.
| and yet, i can still recieve them.
| outlook finds the incoming and outgoing servers just fine.
| but it just runs into an unknown error when trying to send an email
| over the gprs modem connection.
|
| does anyone have any ideas on how i can fix this?
| i get this issue in both outlook 2003 and outlook 2007 in xp.
| right now i wanna fix the issue in outlook 2003.
| i ran into this error in Windows xp.
| i think this issue will happen in vista but i'm not sure.
|
| please help.
|
| from,
| Steven

 

[Steven Wabik]

the settings in outlook are the same when using the LAN, WLAN, and the gprs
connections.
what, do i need to change something when i use the gprs modem connection? if
so, what?
"Milly Staples [MVP - Outlook]"

 

[Milly Staples [MVP - Outlook]]

If you are travelling, you are probably using another connection rather than
your normal ISP and may need to use authentication. I would inquire of the
folks whose ISP you are using when travelling of the requirements to use
that ISP for connecting (Internet Cafe, Hotel, etc.)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steven Wabik asked:

| the settings in outlook are the same when using the LAN, WLAN, and
| the gprs connections.
| what, do i need to change something when i use the gprs modem
| connection? if so, what?
| "Milly Staples [MVP - Outlook]"
| || Are you authenticating to your ISP server when sending from your GPRS
|| modem?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Steven Wabik asked:
||
||| i am having issues sending emails in outlook.
||| i can send emails most of the time.
||| i usually use a LAN or WLAN connection with my laptop.
||| when i use those connections i can send emails just fine.
||| the issue only happens when i am connected to the internet via my
||| modem. usually when i am traveling or when i am away from my house
||| with my laptop i use my gprs modem to get an internet connection.
||| for some reason when i use this connection i can not send emails
||| using outlook.
||| and yet, i can still recieve them.
||| outlook finds the incoming and outgoing servers just fine.
||| but it just runs into an unknown error when trying to send an email
||| over the gprs modem connection.
|||
||| does anyone have any ideas on how i can fix this?
||| i get this issue in both outlook 2003 and outlook 2007 in xp.
||| right now i wanna fix the issue in outlook 2003.
||| i ran into this error in Windows xp.
||| i think this issue will happen in vista but i'm not sure.
|||
||| please help.
|||
||| from,
||| Steven

 

[Steven Wabik]

oh ok.
i have t-mobile for my cellphone service.
so, what settings should i change and what should i change them to.
and where are the isp settings.
i don't remember.
"Milly Staples [MVP - Outlook]"