outlook express: can not send or receive emails

[David Kuttnauer]

I can no longer send and receive emails using my outlook
express. It just stopped working. I have double checked
all the settings, they are correct, I have internet
access. And have even established a new email account
using outlook. It seems like I might have received a
virus that disabled my outlook express. The following
message is the only piece of evidence I can find may point
to the problem.

An unknown error has occurred. Protocol: POP3, Port: 0,
Secure(SSL): No, Error Number: 0x800C013B

Any suggestions? YOu can email me at (e-mail address removed)
or (e-mail address removed)

 

[Lanwench [MVP - Exchange]]

Hi -

If you think you have a virus, have you run a scan with current AV software
updated with its latest definitions?

also -

This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name..

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

A good website for information on OE is:
http://www.tomsterdam.com/