Outlook Folders

B

Becky Negrete

I was online when I suddenly received a message that I
could no longer access my folders from Outlook. All my
contacts, calendar entries, sent/deleted items, everthing
was gone.

How do I retrieve my information?
 
N

neo [mvp outlook]

Two things come to mind...

1) Check your antivirus software to see if quarantined your PST file or

2) Look under Documents and Settings. Do u see two folders with your
userid? (one will have an extension.)
 
B

Brian Tillman

Becky Negrete said:
I was online when I suddenly received a message that I
could no longer access my folders from Outlook. All my
contacts, calendar entries, sent/deleted items, everthing
was gone.

Is your PST on a network-attached device? If so, close Outlook, reattach to
the network share, and restart Outlook.
 

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