Outlook freezing when printing emails

[CDW21]

Hi, I have a pc that is Outlook 2003, XP Pro all updates.

When in Outlook and trying to print an email (file, print or print icon)
Outlook freezes up and is rendered useless. I have to end task or rebbot the
pc.

I have reloaded office and reloaded print drivers and its still happening.

 

[neo [mvp outlook]]

With all applications closed, did you try deleting/renaming the file named
outlprnt?
(its stored at \Documents and Settings\<USERID>\Application
Data\Microsoft\Outlook

 

[CDW21]

Hmm, no I havent. I dont know about this file. Sounds like is has something
to do with printing though. I will give this a try and let you know how it
goes. Thanks for the suggestion.