Outlook Receiving Multiple Same Emails

[Mohd Hisham]

Hi,

I am working on my Boss Outlook 2000. All updates have
been patched. The Outlook have been receiving multiple
duplicates of the same email since this morning 26/2/2004
(Singapore time 0800).

I have tried removing & reinstalling Outlook. I have tried
removing & reinstalling Office 2000. I have transferred
existing PST files to another location. I have removed &
recreated the Email Account profile. I keep receiving the
same emails. And i have not been able to pop my new mails,
although, by doing a web mail check, there are new mails
waiting to be downloaded.

We are on a POP mail network. Please assist or offer any
suggestions anyone. I have been working on this case for 4
hours now.

regards,
Mohd Hisham
LAN Administrator
Pacific Internet Limited
Republic of Singapore

 

[Roady [MVP]]

Is there only one POP3 account configured? Also try disabling (only during
troubleshooting) the virusscan and firewall on the client to make sure these
aren't the source of your issue.

--
Roady [MVP]
www.sparnaaij.net
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[Multiple same emails]

Ok, I too am having this problem - but only with my one machine I upgaded to office 2003 SB

Here it is folks, tell me what I'm doing wrong

I have several email accounts and POP3 email servers I get my mail from..
I access these from several computers at different times in the day/week - SO in the outlook email account conf. I set the advanced feature to LEAVE A COPY on the server (so I can later download from a different pc and still have all my emails there as well)
This has worked great until recently (upgrade to offie 2003)- the pc I have at home still uses Office XP
From home, I download my emails (send/receive) and everythig is fine. I get all the emails I saw at work and those still new to me
After upgrading to OXP at the office, stil with the same accoutn settings (I think) to leave a copy on the servers, - my outlook inbox keeps downloading the same message - even after it's already there... multiple same emails. These are not new emails, they are just being recognized as new

Odd thing: when I open outlook - it seems to download EVERYTHING again on the servers... but only once... then if you close it and reload outlook - it'll do the same thing - download everything as new again (making multiple copies of a single email for each time you reopen outlook and recieve emails)..

What stupid little conf thing am I missing? or is it a bug? as I said before - my office XP outlook and 2000 do NOT do this, and I don't think I have done anything different..

(e-mail address removed)

----- Mohd Hisham wrote: ----

Hi

I am working on my Boss Outlook 2000. All updates have
been patched. The Outlook have been receiving multiple
duplicates of the same email since this morning 26/2/2004
(Singapore time 0800).

I have tried removing & reinstalling Outlook. I have tried
removing & reinstalling Office 2000. I have transferred
existing PST files to another location. I have removed &
recreated the Email Account profile. I keep receiving the
same emails. And i have not been able to pop my new mails,
although, by doing a web mail check, there are new mails
waiting to be downloaded.

We are on a POP mail network. Please assist or offer any
suggestions anyone. I have been working on this case for 4
hours now.

regards
Mohd Hisha
LAN Administrato
Pacific Internet Limite
Republic of Singapor

 

[K Mengelbier-Hinze]

I have just updated to OUTLOOK 2003. Since then this same e-mail repeat problem has been pestering my workstation. This was not occurring under the previous OUTLOOK 2000 with identical pop3 account settings. There are 2 such accounts and a hard firewall. This setup has not been changed either. The DSL modem hookup has not changed either

Does anyone have suggestions

kmh