Outlook Warning Box

[George Schneider]

I have a user whenever she opens an email get a warning message stating a
program is trying to access e-addresses you have stored in outlook. Do you
want to allow this?

If this is unexpected, it may be a virus and you should choose no.

The only recent change is theis user had adobe acrobat 6.0 standard nstalled
recentlly. What is this message all about? Is this releated to adobe
acrobat being installed.

 

[Sue Mosher [MVP-Outlook]]

Yes, it's a known problem with the Acrobat add-in for Outlook that Adobe hasn't seem interested in fixing. See http://www.slipstick.com/outlook/ol2002sp3.htm#problems

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Ada Pan [MSFT]]

Hello George,

From the post log, I understand that your customer receives the following
error message when she opens an e-mail:

A program is trying to automatically send e-mail on your behalf. Do you
want to allow this?" If this is unexpected, it may be a virus and you
should choose "No".

If this is not correct, please let me know.

First thank Sue for her help on this issue.

George, Sue's understanding of this issue is correct that this is a known
issue in Outlook 2002. Please try the method in the link Sue provided and
check if this issue recurs.

For more information about this issue, you can also refer to the following
KB article:

838871 Description of the developer-related security changes in Outlook
2002 Service Pack 3 (SP3)
http://support.microsoft.com/default.aspx?scid=kb;en-us;838871

Hope this helps.

If anything is unclear or you need further assistance, please feel free to
let us know. We are glad to be of assistance.

Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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