Outlook XP problem

M

Matt

Every time I try to open outlook my computer restarts. Excel, powerpoint and word open fine and no other program is doing this. Can anyone help?

Matt
 
R

Roady

1) try running scanpst.exe on your Personal Folder

2) try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook

3) try recreating the profile in Control Panel-> Mail-> button Show Profiles

4) try running Outlook with the /safe switch from your Start-> Run window.
When this works run Help-> Detect and Repair

5) try disabling individual add-ons in Tools-> Options-> tab Other-> button
Advanced E-mail Options...


--
Roady
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-----
Matt said:
Every time I try to open outlook my computer restarts. Excel, powerpoint
and word open fine and no other program is doing this. Can anyone help?
 

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