Password is not saved by Outlook

[Dave]

Outlook 2000 will not save my internet e-mail password
under account properties. I check the 'save password' box
and enter the password, but it does not get saved. To my
knowledge, I have no application running that disables
autocompletion of passwords. I recently switched over
form Outlook Express 2000 where I was having no such
problems. Any thoughts or advice will be appreciated.
Thanks.

 

[Vanguard]

Outlook 2000 will not save my internet e-mail password
under account properties. I check the 'save password' box
and enter the password, but it does not get saved. To my
knowledge, I have no application running that disables
autocompletion of passwords. I recently switched over
form Outlook Express 2000 where I was having no such
problems. Any thoughts or advice will be appreciated.
Thanks.

You did NOT recently switch over from Outlook Express 2000. The latest
version of OE is version 6. Outlook is a component of Microsoft Office.
Outlook Express is a component of Internet Explorer. Outlook and
Outlook Express are not derivatives of each other nor are they siblings
nor a full and "lite" version. They are separate products.

Go to http://support.microsoft.com/
Advanced search
Search on "remember password" (all words) for Outlook 2000.
One of the matched KB articles might be relevant to your situation.

 

[Nikki]

There have been several issues with passwords not being retained with
Outlook. Here are some of the known solutions:

For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684

For Outlook 2000 on Windows 2000:
(CW) http://support.microsoft.com/default.aspx?scid=kb;en-us;275465
(IMO) http://support.microsoft.com/default.aspx?scid=kb;en-us;259416

For all Outlook versions on Windows XP (note, this article is written for OE
but the solution applies to Outlook as well. Just ignore the parts that
refer to OE):
http://support.microsoft.com/default.aspx?scid=kb;en-us;264672

--
Nikki Peterson [MVP - Outlook]

Outlook 2000 will not save my internet e-mail password
under account properties. I check the 'save password' box
and enter the password, but it does not get saved. To my
knowledge, I have no application running that disables
autocompletion of passwords. I recently switched over
form Outlook Express 2000 where I was having no such
problems. Any thoughts or advice will be appreciated.
Thanks.