Permanently delete messages in Outlook 2007

[JP6262AMY]

To delete email messages in Outlook 2003, shift-delete would bypass the
Deleted Items folder. In 2007, shift-delete sends the message to the Deleted
Items folder. What am I doing wrong?

Thanks!

 

[Roady [MVP]]

Try again; the behavior is still the same. It doesn't even matter if you are
using the left or right SHIFT button. Holding a SHIFT button while clicking
the delete button on the toolbar works as well.

 

[JP6262AMY]

Thanks so much, Roady. It works if I click the delete button on the toolbar
while holding the SHIFT button, but doesn't work if I click the DELETE button

Try again; the behavior is still the same. It doesn't even matter if you are
using the left or right SHIFT button. Holding a SHIFT button while clicking
the delete button on the toolbar works as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

To delete email messages in Outlook 2003, shift-delete would bypass the
Deleted Items folder. In 2007, shift-delete sends the message to the
Deleted
Items folder. What am I doing wrong?

Thanks!

 

[Roady [MVP]]

Weird indeed. What happens when you SHIFT+DELETE a file from Explorer? Just
create a new text document to test it with.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Thanks so much, Roady. It works if I click the delete button on the
toolbar
while holding the SHIFT button, but doesn't work if I click the DELETE
button

Try again; the behavior is still the same. It doesn't even matter if you
are
using the left or right SHIFT button. Holding a SHIFT button while
clicking
the delete button on the toolbar works as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

To delete email messages in Outlook 2003, shift-delete would bypass the
Deleted Items folder. In 2007, shift-delete sends the message to the
Deleted
Items folder. What am I doing wrong?

Thanks!

 

[JP6262AMY]

Bypasses the recycle bin like it should. Go figure.....

Weird indeed. What happens when you SHIFT+DELETE a file from Explorer? Just
create a new text document to test it with.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Thanks so much, Roady. It works if I click the delete button on the
toolbar
while holding the SHIFT button, but doesn't work if I click the DELETE
button

Try again; the behavior is still the same. It doesn't even matter if you
are
using the left or right SHIFT button. Holding a SHIFT button while
clicking
the delete button on the toolbar works as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
To delete email messages in Outlook 2003, shift-delete would bypass the
Deleted Items folder. In 2007, shift-delete sends the message to the
Deleted
Items folder. What am I doing wrong?

Thanks!

 

[Roady [MVP]]

What mail account type are you using?

Long shot but worth trying;
Locate outcmd.dat and extend.dat and rename them to .old when Outlook is
closed.
Start Outlook and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Bypasses the recycle bin like it should. Go figure.....

Weird indeed. What happens when you SHIFT+DELETE a file from Explorer?
Just
create a new text document to test it with.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Thanks so much, Roady. It works if I click the delete button on the
toolbar
while holding the SHIFT button, but doesn't work if I click the DELETE
button
on my keyboard. Weird.....

:

Try again; the behavior is still the same. It doesn't even matter if
you
are
using the left or right SHIFT button. Holding a SHIFT button while
clicking
the delete button on the toolbar works as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
To delete email messages in Outlook 2003, shift-delete would bypass
the
Deleted Items folder. In 2007, shift-delete sends the message to the
Deleted
Items folder. What am I doing wrong?

Thanks!