PLEASE HELP - Entourage just erased ALL events and tasks

S

scottp2

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: Exchange

Here is my tale of woe. Everything between Entourage 2008, iCal and my iPhone had been working fine for a couple months. Then, about 3 days ago, my iCal calendar went blank and so, of course, did my iPhone.

After reading some discussions and finding that this was not uncommon, I tried what seemed to be the common fix:
1. In the Entourage sync settings,
2. Turn off 'sync with iCal';
3. Delete the 'Entourage' calendar from iCal;
4. Go back to Entourage and turn 'sync with iCal' back on.

After doing this I was prompted, during the subsequent sync, to resolve conflicts. Of course I chose for all events from Entourage to erase those on iCal. That's where the 'fun' began.

First, almost every event in Entourage duplicated, but still nothing in iCal. Then, AS I WATCHED THE SCREEN, one-by-one every single event in my Entourage calendar DISAPPEARED!!! Finally, in iCal, the 'Entourage' calendar symbol re-generated itself, but no events whatsoever. So now every single event in my entire calendar is gone! All tasks have been erased as well.

Can anyone PLEASE tell me a way to recover those events in Entourage. This is my only work calendar and it was chock full. Unfortunately, I'm not on Leopard on this machine, so I can't use Time Machine.

PLEASE HELP!!
 
D

Diane Ross

Can anyone PLEASE tell me a way to recover those events in Entourage. This is
my only work calendar and it was chock full. Unfortunately, I'm not on Leopard
on this machine, so I can't use Time Machine.

Do you have backups?

Since you are on Exchange there could be a backup on the Exchange server.
One of the Exchange folks will have to help with that. Otherwise this is a
hard lesson that you need backups.

Using Time Machine to backup Entourage basics:

It's advised by the developers not to let Time Machine backup your Entourage
database. If the database is copied while being used, the backup could be
corrupt. You can set the Time Machine to exclude the Microsoft User Data
folder and create an iCal event to copy it over at night while not in use so
you get one backup daily in Time Machine.

<http://blog.entourage.mvps.org/2008/01/alternative_method_to_use_entourage_
and_time_machine.html>
 

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