POP3 PASSWORD LOST ON EXITING OUTLOOK

S

Slade

I have set up Outlook on my computer as a POP3 client to
an Earthlink account accessed over the Internet. I have
entered all the information (including password and
clicking the 'Remember My Password' box) according to
Outlook's instructions, and am able successfully to send
email.
However, once I close Outlook and come back in, a box
pops up asking me to enter the password for my POP3
account. If I go back to the 'Account Setup Page' for
that account, I see where the password I entered is no
longer there; i.e., it 'disappears' when I exit Outlook.

Thanks in advance for any help that can be given.
-Slade
 
B

Bob Cerelli

On systems, Outlook or Outlook Express will not remember the e-mail
password,
which would then need to be entered in each time.

To solve the problem:

1.. Open Registry Editor
2.. Go to HKEY_CURRENT_USER \ Software \ Microsoft
3.. Right Click Protected Storage System Provider
4.. Choose the Permissions option
5.. Click the Advanced box near the bottom right hand corner. This should
open another box, Towards the bottom of this box there should be two tick
boxes, make sure that both of them are ticked. Click Apply, another box will
open Click Yes, then Click OK and OK again.
6.. Left Click the + next to Protected Storage System Provider and Delete
any sub folder in this tree. (Right clicking and choose the delete option or
press the delete key and choosing yes to delete)
7.. Shutdown and Restart Computer.
 

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