B
Billh
I work at school and the lab computers are setup in such a way that the
students can not save to the local hard drive only a mapped network drive.
When saving the default is to go to my documents the student get a warning
box that says they are not allowed to save to the drive they click ok then
navigate to a mapped drive to save. The problem comes in when they want to
insert a picture they should get the same warning but they do not so they
can not click off it and go to a mapped drive. It is like the warning is
there but you can not see it at that point word is frozen can can not do
anything. This only happens on HP NC6400 laptops we have many other HP
desktops as well as Dells that are not effected. Oddly if you boot in to
safe mode it works just fine. I guessed that it must be something HP
installed on the laptop that runs at start up but I turned off everything in
msconfig uninstalled all the HP software and used Autoruns to see and turn
off anything HP.
I was just hoping some one here would have an idea for me. Office 2003 BTW.
students can not save to the local hard drive only a mapped network drive.
When saving the default is to go to my documents the student get a warning
box that says they are not allowed to save to the drive they click ok then
navigate to a mapped drive to save. The problem comes in when they want to
insert a picture they should get the same warning but they do not so they
can not click off it and go to a mapped drive. It is like the warning is
there but you can not see it at that point word is frozen can can not do
anything. This only happens on HP NC6400 laptops we have many other HP
desktops as well as Dells that are not effected. Oddly if you boot in to
safe mode it works just fine. I guessed that it must be something HP
installed on the laptop that runs at start up but I turned off everything in
msconfig uninstalled all the HP software and used Autoruns to see and turn
off anything HP.
I was just hoping some one here would have an idea for me. Office 2003 BTW.