Problem opening files by double clicking the file

[Art]

When I double click on a Word or Excel file, office 2000 run a small install
and then opens the application, hoever, it does not open the file. If i the
open a file from there it works fine.
I'm running Windows XP Pro SP2 and Office 2000 Pro.

Regards,
Art

 

[LaManchaDQ]

When I double click on a Word or Excel file, office 2000 run a small
install
and then opens the application, hoever, it does not open the file. If i
the
open a file from there it works fine.
I'm running Windows XP Pro SP2 and Office 2000 Pro.

Regards,
Art

Yep, I've got the same problem with a secondary user account. If I
double-click on a file in my account it opens fine without any install
running. I'm the one that installed Office 2000 Pro. The other user gets
that install dialog and eventually word/excel etc. but no file. Once the
program is open loading the file is fine.

I tried increasing the user rights as suggested in Microsoft's Knowledgebase
but that did not work. I tried reinstalling Office under the other user's
account, but that did not fix the problem. I also would liek to know what
is causing this problem.

 

[Art]

I was able to fix it by uninstalling office 2000 from Add/remove programs,
deleting the following registry entries:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0

And then installed office again and everything is fine now.

Apparently Office 2000 has problems when running in multi-user systems.