Problem printing inserted images

[JSJ]

I've been having a strange printing problem lately, when I
insert images in my files some of them print out as solid
black rectangles. The strange thing is that up to about a
week ago I was able to print out the same images just fine,
and if I open the images in Microsoft picture and fax
viewer they print fine as well (so I know the file isn't
corrupt). Does anyone know how to solve this problem?

 

[Mary Sauer]

Publisher is more critical about printer drivers than many applications. Go to your
printer manufacturer's web site and look around for an updated driver.

 

[JSJ]

I read about that and looked for an updated driver
yesterday but I already have the most up to date. Any other
ideas?

 

[DavidF]

Perhaps uninstall your existing driver and then reinstall. They can go
corrupt...DavidF

 

[JSJ]

I've already done that as well and spent 2 1/2 hrs on the
phone with MS tech support and still wasn't able to resolve
the issue. Any other ideas?

 

[Mary Sauer]

What model is your printer? Have you read the support documents on the manufacturer's
web site? Have you completely cleaned out your printer software?
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
There is a separate section for Lexmark on the above link.
How to troubleshoot problems that you may experience when you try to print to a local
printer by using Office programs in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;870622

 

[JSJ]

Thanks Mary. I tried everything and cleaned out the printer
driver the proper way. There must be some other glitch,
because as I mentioned before it was working with the same
software and the printer 2 weeks ago.

Thanks again!

-----Original Message-----
What model is your printer? Have you read the support

documents on the manufacturer's

 

[Mary Sauer]

Re-insert the images, maybe they are corrupt...