Problems with custom menus/normal.dot

[Jacqui]

I have created some menus for our users to help them access some
styles/templates etc and also to help with some document formatting.
I have today tried to update my normal.dot (by creating new autotext
entries) but each time I do my menus are affected - they are totally
wiped of all commants. Can anyone shed a light on why this is
happening?

thanks

 

[Jacqui]

I have created some menus for our users to help them access some
styles/templates etc and also to help with some document formatting.
I have today tried to update my normal.dot (by creating new autotext
entries) but each time I do my menus are affected - they are totally
wiped of all commants.  Can anyone shed a light on why this is
happening?

thanks

Please ignore this. I had installed some DX address software which
created a new toolbar. I removed this and it seems to have fixed the
problem.