Product key replacement

[Patricia Youngkin]

I am very upset with microsoft. I purchased microsoft 2003 student teacher
edition after a trial version on a new laptop. I received the cd by mail
after having had a problem with my computer. The product key sticker had
fallen off my cd case. Upon contacting microsoft for a new product key I was
informed that I would have to pay for it. They even found my registration
for this microsoft office 2003 edition. WHY DID I REGISTER IT IN THE FIRST
PLACE? I should be given a new product key number at no charge. PERIOD!!!!
I see others are having the same problems. Bill Gates, please feel free to
contact me about this. Sincerely, Patricia A. Youngkin.
(e-mail address removed), or (e-mail address removed)

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[Peter Foldes]

Patricia

Sorry but something does not make sense in your post.You did say that you had the
Office Trial in your laptop. (which version was the Trial)
But here is the thing that does not make sense. Microsoft does not sell Office 2003
versions. You need to see who was the retailer that sold you the Office2003 Student
and Teacher version. Was it Digital River and I am quite surprised that you were
able to purchase Office 2003 from a Microsoft Reseller

Please check the retailer and the date and year of purchase and post back here