I purchased a new computer with XP home preloaded. I found the product key
on the certificate of authenticity. But everytime I'm prompted to insert
this info, it tells me that the product key is not correct. Can anyone
help?
This is unusual for Office but very common for Windows 2000. I often have to
use the 25 (or is it 30?) digit number from another set. I have two copies
but they are actually installed in reverse since it rejected the number that
came with the machine and vice versa. It's extremely common for Windows to
reject the proper code but I've never heard of it happening with Office. I
would look for typos. I had it happen once. Thanks to a bug in Visual
Studio .NET I've had my HD's entire OS wiped out three time while trying
to install it on a Windows 2000 machine. Visual Studio 6.0 has never been
a problem but .NET is pure junk.