Public Folders Issue between Outlook 2007 and 2003

P

PhilScott

Hi All,

Please tell me if I have posted in the wrong area, but I have an issue that
I am hoping someone can suggest a way to fix.

We are running Exchange 2003 SP2 and have had for a long time had just
Outlook 2003 clients. We have now however started implenting Outlook 2007. We
have approximately 1/4 of our users using Outlook 2007.

The issue is we have is we have a Public Folder full of emails that are used
as a template to send to clients etc. Staff in our office then pick the email
they need and forward it to the client. We have now written a couple of new
emails using Outlook 2007 and posted them into the Public Folder but staff
using Outlook 2003 are unable to forward these emails on. They receive an
error saying they do not have permission to do so.

Has anyone else out there seen this or heard of it? And if so, do they know
how we can get around this? I was hoping that SP3 for Office 2003 would solve
the issue, but it hasn't :-(

Thanks in Advance!
 

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