Publisher 2000 always ask for Disc 2

[Geoff]

Running Windows XP Home Edition.

Publisher 2000 SR-1 will always ask for Disc 2 when I try to start Publisher
or click on a document to open it in Publisher.

Office 2000 has been completely uninstalled. The Microsoft Installer Clean
Up utility was run and then Office reinstalled. In particular, during the
reinstallation of Publisher from Disc 2 I specified that it install all
clipart etc on the hard drive.

In all other respects the computer and other Office 2000 programs run just
fine. Does anybody know the cause and solution??

Thanks for your help

 

[Mary Sauer]

See if this article can help
OFF2000: Windows Installer Appears Every Time a Program Is Started
http://support.microsoft.com/?kbid=265194

 

[Geoff]

Thanks for the reply and suggestion Mary, I'll give it a try.

Also thanks to Don. I have already been to Office Update and applied the
recommended updates. However, I'll check it again just to be sure I got the
Security patch as well.

 

[Geoff]

Well, I tried Mary's suggestion today, all three steps in the KB article in
sequence, including installing Microsoft Access which hadn't been previously
installed. Unfortunately the problem persists.

Publisher still runs the installer when it's started and asks for Disc 2,
each and every time. None of the other Office components have this problem.

I guess the next step is another uninstall, run the Installer Clean Up
again, clean out the registry, and try another install.

Unless somebody has another idea?

Thanks for your help so far,
Geoff

 

[John Inzer]

Well, I tried Mary's suggestion today, all three steps in the KB
article in sequence, including installing Microsoft Access which
hadn't been previously installed. Unfortunately the problem persists.

Publisher still runs the installer when it's started and asks for
Disc 2, each and every time. None of the other Office components have
this problem.

I guess the next step is another uninstall, run the Installer Clean Up
again, clean out the registry, and try another install.

Unless somebody has another idea?

Thanks for your help so far,
Geoff

================================
Maybe this article will offer some ideas:

(827811) PUB2000: Windows Installer
Runs Every Time You Start Publisher
http://support.microsoft.com/?kbid=827811

 

[Geoff]

Hi John;

I've just read the KB article and it's looks promising. With any luck I'll
be able to return to the problem computer tomorrow and give it a try.

In any case, once I've tried the fix I will post the result.

Thanks,
Geoff

 

[John Inzer]

Hi John;

I've just read the KB article and it's looks promising. With any luck
I'll be able to return to the problem computer tomorrow and give it a
try.

In any case, once I've tried the fix I will post the result.

Thanks,
Geoff

==========================
Yes, please let us know the result.

 

[Geoff]

John, thanks very much for your suggestion. Renaming the Pub60cor.mmc file
and restarting Publisher instantly fixed the problem.

I've been fighting this off and on for days.

Geoff

 

[John Inzer]

John, thanks very much for your suggestion. Renaming the Pub60cor.mmc
file and restarting Publisher instantly fixed the problem.

I've been fighting this off and on for days.

Geoff

========================
Good news and you're welcome.

Thanks for the update.

--

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