H
Harmon Koeltz
As I seem to have been abandoned by MS I thought I'd ask here.
I have retail versions of Office 2003 student and teacher and Publisher
2000. These are not OEM or illegal copies. I was having numerous problems
updating Office 2003 and was lead through an un-install and re-install by MS
tech support. Received many updates that installed correctly until...
I received a message that I needed to install updates for Office 2000
and that one had to be installed first and separately for the other to work.
It would never download. After hours on the phone with MS it was determined
that since Publisher 2000 was a part of Office 2000 I needed the updates. I
should point out that I've never had Office 2000, just Publisher 2000.
Office tech support transferred me to Publisher tech support. The tech
had me install a program allowing him to control my computer. An our or two
later nothing had been resolved. He couldn't figure it out. He told me
Publisher 2007 was coming out soon. I asked him if installing Publisher 2003
wold allow my Office updtaes to download and install. He assured me it
would. So I asked him to send a copy of Publisher 2003. He said that sounded
fair as we had spent a lot of time with no results and told me I may have to
pay shipping. I agreed.
A week passed and he called me back to inform me his supervisor would
not allow him to send Pub 2003 and that I should buy the program. So MS
wants me to purchase a new version of their program so I can get updates for
another program. Then the tech told me if I didn't want to purchase, to find
a friend or neighbor with it and install from their copy! Told him
"no-that's illegal. I want MS to take ownership and do whatever it takes to
make it right.
I then received an email that the caxe was resolved-closed. I mailed
back that this wasn't the case and got all sorts of replies taht someone
would contact me to resolve the issue. It's been two weeks and nothing.
So any suggestions?
From Help-check for updtaes-these are listed. No matter how I try I can't
get the first one to download:
Office 2000 Service Release 1a (English version)
This update must be installed on its own.
0 KB / Already Downloaded
1 KB / Download Time = < 1 min at your connection speed
Show descriptionHide description
Office 2000 Service Release 1a provides important product updates to
Office 2000. The Service Release is designed to install over the Web and you
first download a small setup program that determines the update file set
that needs to be downloaded. The typical update file set required is
approximately 26 MB. Last modified date: 12-May-2000
More information...
--------------------------------------------------------------------------
Office 2000 Service Pack 3 for Office 2000 SR-1 Disc 2 and
Publisher 2000 SR-1 (English version)
This update requires the following updates to be installed first:
a.. Office 2000 Service Release 1a (English version)
0 KB / Already Downloaded
2466 KB / Download Time = < 1 min at your connection speed
Show descriptionHide description
Office 2000 Service Pack 3 for Office 2000 SR-1 Disc 2 and Publisher
2000 SR-1 provides the latest updates to Microsoft Office 2000 SR-1 Disc 2
and Publisher 2000 SR-1 and contains significant security enhancements as
well as stability and performance improvements.
More information...
--------------------------------------------------------------------------
Security Update for Publisher 2000 (KB894540)
This update requires the following updates to be installed first:
a.. Office 2000 Service Pack 3 for Office 2000 SR-1 Disc 2 and
Publisher 2000 SR-1 (English version)
0 KB / Already Downloaded
1503 KB / Download Time = < 1 min at your connection speed
Show descriptionHide description
A security vulnerability exists in Microsoft Publisher 2000 that could
allow arbitrary code to run when you open a maliciously modified document.
This update resolves the vulnerability so that Publisher 2000 documents are
handled appropriately.
More information...
Sorry for being so longwinded. I'm greatful for any help and wanted to put
all the inf oyt here for anyone wanting to help me.
Harmon Koeltz
I have retail versions of Office 2003 student and teacher and Publisher
2000. These are not OEM or illegal copies. I was having numerous problems
updating Office 2003 and was lead through an un-install and re-install by MS
tech support. Received many updates that installed correctly until...
I received a message that I needed to install updates for Office 2000
and that one had to be installed first and separately for the other to work.
It would never download. After hours on the phone with MS it was determined
that since Publisher 2000 was a part of Office 2000 I needed the updates. I
should point out that I've never had Office 2000, just Publisher 2000.
Office tech support transferred me to Publisher tech support. The tech
had me install a program allowing him to control my computer. An our or two
later nothing had been resolved. He couldn't figure it out. He told me
Publisher 2007 was coming out soon. I asked him if installing Publisher 2003
wold allow my Office updtaes to download and install. He assured me it
would. So I asked him to send a copy of Publisher 2003. He said that sounded
fair as we had spent a lot of time with no results and told me I may have to
pay shipping. I agreed.
A week passed and he called me back to inform me his supervisor would
not allow him to send Pub 2003 and that I should buy the program. So MS
wants me to purchase a new version of their program so I can get updates for
another program. Then the tech told me if I didn't want to purchase, to find
a friend or neighbor with it and install from their copy! Told him
"no-that's illegal. I want MS to take ownership and do whatever it takes to
make it right.
I then received an email that the caxe was resolved-closed. I mailed
back that this wasn't the case and got all sorts of replies taht someone
would contact me to resolve the issue. It's been two weeks and nothing.
So any suggestions?
From Help-check for updtaes-these are listed. No matter how I try I can't
get the first one to download:
Office 2000 Service Release 1a (English version)
This update must be installed on its own.
0 KB / Already Downloaded
1 KB / Download Time = < 1 min at your connection speed
Show descriptionHide description
Office 2000 Service Release 1a provides important product updates to
Office 2000. The Service Release is designed to install over the Web and you
first download a small setup program that determines the update file set
that needs to be downloaded. The typical update file set required is
approximately 26 MB. Last modified date: 12-May-2000
More information...
--------------------------------------------------------------------------
Office 2000 Service Pack 3 for Office 2000 SR-1 Disc 2 and
Publisher 2000 SR-1 (English version)
This update requires the following updates to be installed first:
a.. Office 2000 Service Release 1a (English version)
0 KB / Already Downloaded
2466 KB / Download Time = < 1 min at your connection speed
Show descriptionHide description
Office 2000 Service Pack 3 for Office 2000 SR-1 Disc 2 and Publisher
2000 SR-1 provides the latest updates to Microsoft Office 2000 SR-1 Disc 2
and Publisher 2000 SR-1 and contains significant security enhancements as
well as stability and performance improvements.
More information...
--------------------------------------------------------------------------
Security Update for Publisher 2000 (KB894540)
This update requires the following updates to be installed first:
a.. Office 2000 Service Pack 3 for Office 2000 SR-1 Disc 2 and
Publisher 2000 SR-1 (English version)
0 KB / Already Downloaded
1503 KB / Download Time = < 1 min at your connection speed
Show descriptionHide description
A security vulnerability exists in Microsoft Publisher 2000 that could
allow arbitrary code to run when you open a maliciously modified document.
This update resolves the vulnerability so that Publisher 2000 documents are
handled appropriately.
More information...
Sorry for being so longwinded. I'm greatful for any help and wanted to put
all the inf oyt here for anyone wanting to help me.
Harmon Koeltz
for all sites in this