Publisher 2002 prints a red x in a black box instead of photo

[Mark]

Photo imported into a Publisher 2002 document doesn't print - instead see red
x in a small black box. Same document sent to my sister prints photo fine -
so there's apparently a problem having Publisher 2002 talk to my new HP C7280
printer. Any solutions?

 

[Mary Sauer]

When you are ready to print click the "Advanced Print Settings" button, is
"Print full-resolution linked graphics" enabled?

There is a driver for your printer on the HP web site with a May 2009 timestamp.
If your new printer has been on the shelf for awhile the online driver maybe
newer.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=3204785&

 

[Mark]

Thanks for the good suggestions. Yes, "Print full-resolution linked
graphics" is enabled. And the HP-All-in-One-Check insists that I have all
the latest drivers and that they are working properly - although I haven't
actually tried downloading the May 2009 update, as I'm fairly certain that
was already done.

 

[Mary Sauer]

I've read almost all the support documents for your printer on the HP site, none
address the red x or black box.
Is the image a .tif?
Look at all your printer settings. Look at your printer driver, be sure it says
10.0.0.