re-installation office 2003 small business

C

czh

Trying to re-install keep getting Error 1304 with link
C:\WINDOWS\INF\aer_1033.ADM. Have searched this file with no results. Any
ideas?
 
B

Bob Buckland ?:-\)

Hi CZH,

The file listed is part of the Office Error Reporting system.

1304 errors can come from problems with the CD (dirty/scratched) or a corrupted Local Installation Source (\MSOCache hidden folder).

Are you doing a repair/reinstall of Office from Add/Remove Programs in the Windows control panel or trying to install after
uninstalling?

================
Trying to re-install keep getting Error 1304 with link
C:\WINDOWS\INF\aer_1033.ADM. Have searched this file with no results. Any
ideas?
--
czh >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
B

Bob Buckland ?:-\)

Hi CZH,

The file listed is part of the Office Error Reporting system.

1304 errors can come from problems with the CD (dirty/scratched) or a corrupted Local Installation Source (\MSOCache hidden folder).

Are you doing a repair/reinstall of Office from Add/Remove Programs in the Windows control panel or trying to install after
uninstalling?

================
Trying to re-install keep getting Error 1304 with link
C:\WINDOWS\INF\aer_1033.ADM. Have searched this file with no results. Any
ideas?
--
czh >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
B

Bob Buckland ?:-\)

Hi CZH,

The file listed is part of the Office Error Reporting system.

1304 errors can come from problems with the CD (dirty/scratched) or a corrupted Local Installation Source (\MSOCache hidden folder).

Are you doing a repair/reinstall of Office from Add/Remove Programs in the Windows control panel or trying to install after
uninstalling?

================
Trying to re-install keep getting Error 1304 with link
C:\WINDOWS\INF\aer_1033.ADM. Have searched this file with no results. Any
ideas?
--
czh >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
B

Bob Buckland ?:-\)

Hi CZH,

The file listed is part of the Office Error Reporting system.

1304 errors can come from problems with the CD (dirty/scratched) or a corrupted Local Installation Source (\MSOCache hidden folder).

Are you doing a repair/reinstall of Office from Add/Remove Programs in the Windows control panel or trying to install after
uninstalling?

================
Trying to re-install keep getting Error 1304 with link
C:\WINDOWS\INF\aer_1033.ADM. Have searched this file with no results. Any
ideas?
--
czh >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
K

katlover

Hi Bob. I'm also having this problem, but the CD is new and not damaged in
any way. We uninstalled and are trying to reinstall from the CD. Any
suggestions?

Thanks
 
K

katlover

Hi Bob. I'm also having this problem, but the CD is new and not damaged in
any way. We uninstalled and are trying to reinstall from the CD. Any
suggestions?

Thanks
 
K

katlover

Hi Bob. I'm also having this problem, but the CD is new and not damaged in
any way. We uninstalled and are trying to reinstall from the CD. Any
suggestions?

Thanks
 
K

katlover

Hi Bob. I'm also having this problem, but the CD is new and not damaged in
any way. We uninstalled and are trying to reinstall from the CD. Any
suggestions?

Thanks
 
S

Smirnoff

Sorry, didn't catch the beginning of this thread.
Did your version come pre-installed?
If it did, the OEM (Original Equipment Manufacturer, such as Dell),
sometimes loads the program from a different disk to the one they supply you
with.
When trying repair/reinstall, the system may be looking for a file that does
not exist on your supplied disk.
You need to download Windows Install Clean Up Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
The download link is under More Information.
Use this to remove any registry (remembered files/settings) files relating
to original install and then do a fresh install from supplied disk.
 
S

Smirnoff

Sorry, didn't catch the beginning of this thread.
Did your version come pre-installed?
If it did, the OEM (Original Equipment Manufacturer, such as Dell),
sometimes loads the program from a different disk to the one they supply you
with.
When trying repair/reinstall, the system may be looking for a file that does
not exist on your supplied disk.
You need to download Windows Install Clean Up Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
The download link is under More Information.
Use this to remove any registry (remembered files/settings) files relating
to original install and then do a fresh install from supplied disk.
 
S

Smirnoff

Sorry, didn't catch the beginning of this thread.
Did your version come pre-installed?
If it did, the OEM (Original Equipment Manufacturer, such as Dell),
sometimes loads the program from a different disk to the one they supply you
with.
When trying repair/reinstall, the system may be looking for a file that does
not exist on your supplied disk.
You need to download Windows Install Clean Up Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
The download link is under More Information.
Use this to remove any registry (remembered files/settings) files relating
to original install and then do a fresh install from supplied disk.
 
S

Smirnoff

Sorry, didn't catch the beginning of this thread.
Did your version come pre-installed?
If it did, the OEM (Original Equipment Manufacturer, such as Dell),
sometimes loads the program from a different disk to the one they supply you
with.
When trying repair/reinstall, the system may be looking for a file that does
not exist on your supplied disk.
You need to download Windows Install Clean Up Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
The download link is under More Information.
Use this to remove any registry (remembered files/settings) files relating
to original install and then do a fresh install from supplied disk.
 
J

Jen

I had the same problem and I tried this and it works. Why Dell does this in
pre-installation I don't know, but thanks to Smirnoff's know-how I can get
back on track.
I have another question. Would Microsoft 2007 be a better idea and if I get
it, would I have to uninstall the 2003 version first?
Thanks for your help! :D
 
J

Jen

I had the same problem and I tried this and it works. Why Dell does this in
pre-installation I don't know, but thanks to Smirnoff's know-how I can get
back on track.
I have another question. Would Microsoft 2007 be a better idea and if I get
it, would I have to uninstall the 2003 version first?
Thanks for your help! :D
 

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