recovering contacts and emails

P

Pablo

I am trying to recover all contacts and saved emails from a laptop that does
not work. I can get access to ther harddrive through a USB and have recovered
all my old pics, files etc... I cannot find the location of old emails, where
on the harddrive would they be kept so I can retrieve them also. I also neeed
to get info from my address book. Thanks
 
P

Pablo

Incase you need to know. I am running an HP Windows Vista and looking for
Outlook 2007.
Thanks again
Pablo
 
R

Russ Valentine [MVP-Outlook]

P

Pablo

Yes, I am not on an exchange server.
I can get as far as G:\Users\"My name"\ but I cannot open the Local settings
folder. It says it is not accesible and access is denied. The folder is
transparent and has a shortcut mark in the corner.

I followed the instructions to show all hidden files etc... There are other
folders with the same issues, Application Data, cookies, Local settings, plus
5or6 other folders. all trasparent with a shortcut mark. They all also say
they contain 0 Bytes.
I am able to open some folders AppData, Desktop, pictures etc...

Any help would be great.
Thanks

Russ Valentine said:
Are we to assume that you are not running against Exchange Server and are an
end user with a local data file?
If so, the file you need is your Personal Folders file (*.pst) It's where
all the mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Pablo said:
I am trying to recover all contacts and saved emails from a laptop that
does
not work. I can get access to ther harddrive through a USB and have
recovered
all my old pics, files etc... I cannot find the location of old emails,
where
on the harddrive would they be kept so I can retrieve them also. I also
neeed
to get info from my address book. Thanks
 
R

Russ Valentine [MVP-Outlook]

Not an Outlook issue. This is an operating system issue you'll need to
pursue in an OS group. Are you running as an administrator with permission
to access these files?
--
Russ Valentine
[MVP-Outlook]
Pablo said:
Yes, I am not on an exchange server.
I can get as far as G:\Users\"My name"\ but I cannot open the Local
settings
folder. It says it is not accesible and access is denied. The folder is
transparent and has a shortcut mark in the corner.

I followed the instructions to show all hidden files etc... There are
other
folders with the same issues, Application Data, cookies, Local settings,
plus
5or6 other folders. all trasparent with a shortcut mark. They all also say
they contain 0 Bytes.
I am able to open some folders AppData, Desktop, pictures etc...

Any help would be great.
Thanks

Russ Valentine said:
Are we to assume that you are not running against Exchange Server and are
an
end user with a local data file?
If so, the file you need is your Personal Folders file (*.pst) It's where
all the mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Pablo said:
I am trying to recover all contacts and saved emails from a laptop that
does
not work. I can get access to ther harddrive through a USB and have
recovered
all my old pics, files etc... I cannot find the location of old emails,
where
on the harddrive would they be kept so I can retrieve them also. I also
neeed
to get info from my address book. Thanks
 
K

Karl Snooks

Pablo,
Can you search with Windows Explorer, for example, for *.pst files? If you
can, then see if you can't copy them.

Another approach, use Linux. I have a version of Knoppix on a CD with which
then I can access files without worrying about permissions.

In any case, for further assistance then, as suggested, post your problem in
an OS forum, such as, http://www.vistax64.com/ or
http://www.winvistaclub.com/

Good luck,
Karl


Pablo said:
Yes, I am not on an exchange server.
I can get as far as G:\Users\"My name"\ but I cannot open the Local
settings
folder. It says it is not accesible and access is denied. The folder is
transparent and has a shortcut mark in the corner.

I followed the instructions to show all hidden files etc... There are
other
folders with the same issues, Application Data, cookies, Local settings,
plus
5or6 other folders. all trasparent with a shortcut mark. They all also say
they contain 0 Bytes.
I am able to open some folders AppData, Desktop, pictures etc...

Any help would be great.
Thanks

Russ Valentine said:
Are we to assume that you are not running against Exchange Server and are
an
end user with a local data file?
If so, the file you need is your Personal Folders file (*.pst) It's where
all the mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Pablo said:
I am trying to recover all contacts and saved emails from a laptop that
does
not work. I can get access to ther harddrive through a USB and have
recovered
all my old pics, files etc... I cannot find the location of old emails,
where
on the harddrive would they be kept so I can retrieve them also. I also
neeed
to get info from my address book. Thanks
 

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