Reinstall Office

J

Jose

Having problems trying to reinstall Office.
Windows Me, Office 2000 SP3, Windows Installer 2.0

I'm getting the message:
"This patch package could not be opened......."

Please tell me how to fix the registry in order to
reinstall Office.

Right now I can't remove Office, neither reinstall it
because the same message appears.

Thanks

Jose
 
S

Susan Ramlet

If you get the Windows Installer 2.0 SDK, you get MSIZAP2.0. This utility
cleans out the Windows Installer information for particular applications
which were installed by the Windows Installer 2.0. This is what
you can run on WinXP machines AND other machines running Windows Installer
2.0.
It doesn't have a good UI, but a couple of folks have said it works great.

http://www.microsoft.com/msdownload/platformsdk/sdkupdate/

It's also available on your XP CD under

<drive>:\SUPPORT\TOOLS\support.cab

You'll need to extract it from the cab file. You can run msizap /? to get
the parameters for how it's used to remove Windows Installer data for
Office.

MsiZap needs to be run from DOS. Wherever you find MsiZap (the following is
from the Installer SDK), do the following:

C:\Program Files\Microsoft SDK\Bin>msizap t {Product ID}

Product ID mean the GUID. You might find it in a file in your TEMP
directory called something like "Office 2000 <edition>
Setup(####)_MsiExec.txt". If the TEMP directory is empty, you can find the
GUID using another method. Go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Click on the GUID folder numbers, and you should see a key called Display
Name. One of the folders will have MS Office as the display name, and the
folder number is your GUID. (You may also find it in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Registration\ )

Make sure you use the curly brackets when executing
msizap t {GUID}
You'll know it works when you see a stream of text fly up the screen.
 

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