Reinstall Publisher from Office 2000 Upgrade

[DrSFL]

I had to wipe my laptop hard drive clean (another
problem) and have loaded the new Office 2003 (Teacher
edition) now I want to reinstall from Office 2000
Upgrade - Publisher. It won't let me, something about a
requirement for confirmation of product purchased. I have
the full version of Office 97 but that did not help. Any
ideas on how to get Publisher on the computer without
having to reinstall Office 2000?

 

[JoAnn Paules]

When asked to point to the former version, did you try putting the Office 97
disk in and pointing to that? (I am assuming that Office 97 was a qualifying
version for Office 2000 upgrade.)

 

[Guest]

Yes, that is what is frustrating. I had no problem
before. I get the message "Error 1608. Could not find any
previously installed compliant products on the machine
for installing this product. Installation ended
prematurely because of an error." The Office 2000 was
product that I purchased after Office 97.

-----Original Message-----
When asked to point to the former version, did you try putting the Office 97
disk in and pointing to that? (I am assuming that Office 97 was a qualifying
version for Office 2000 upgrade.)

--
JoAnn Paules
MVP Microsoft [Publisher]

I had to wipe my laptop hard drive clean (another
problem) and have loaded the new Office 2003 (Teacher
edition) now I want to reinstall from Office 2000
Upgrade - Publisher. It won't let me, something about a
requirement for confirmation of product purchased. I have
the full version of Office 97 but that did not help. Any
ideas on how to get Publisher on the computer without
having to reinstall Office 2000?

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
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.

 

[JoAnn Paules]

That being the case, I'd try installing Office 97.

--
JoAnn Paules
MVP Microsoft [Publisher]

Yes, that is what is frustrating. I had no problem
before. I get the message "Error 1608. Could not find any
previously installed compliant products on the machine
for installing this product. Installation ended
prematurely because of an error." The Office 2000 was
product that I purchased after Office 97.

-----Original Message-----
When asked to point to the former version, did you try putting the Office 97
disk in and pointing to that? (I am assuming that Office 97 was a qualifying
version for Office 2000 upgrade.)

--
JoAnn Paules
MVP Microsoft [Publisher]

I had to wipe my laptop hard drive clean (another
problem) and have loaded the new Office 2003 (Teacher
edition) now I want to reinstall from Office 2000
Upgrade - Publisher. It won't let me, something about a
requirement for confirmation of product purchased. I have
the full version of Office 97 but that did not help. Any
ideas on how to get Publisher on the computer without
having to reinstall Office 2000?

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.752 / Virus Database: 503 - Release Date: 9/4/2004


.

 

[Guest]

I just tried that it did not work. Office 97 loaded but
it still would not accept Office 2000.

-----Original Message-----
That being the case, I'd try installing Office 97.

--
JoAnn Paules
MVP Microsoft [Publisher]

Yes, that is what is frustrating. I had no problem
before. I get the message "Error 1608. Could not find any
previously installed compliant products on the machine
for installing this product. Installation ended
prematurely because of an error." The Office 2000 was
product that I purchased after Office 97.

-----Original Message-----
When asked to point to the former version, did you try putting the Office 97
disk in and pointing to that? (I am assuming that

Office
97 was a qualifying

version for Office 2000 upgrade.)

--
JoAnn Paules
MVP Microsoft [Publisher]



I had to wipe my laptop hard drive clean (another
problem) and have loaded the new Office 2003 (Teacher
edition) now I want to reinstall from Office 2000
Upgrade - Publisher. It won't let me, something about a
requirement for confirmation of product purchased. I have
the full version of Office 97 but that did not help. Any
ideas on how to get Publisher on the computer without
having to reinstall Office 2000?


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.752 / Virus Database: 503 - Release Date: 9/4/2004


.

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.752 / Virus Database: 503 - Release Date: 9/4/2004


.

 

[JoAnn Paules]

Okay, failing *that*, Microsoft does offer free installation support. You
have to pay for the phone call itself but chances are it'll be cheaper than
paid support. Please bear in mind that this is ONLY to be used if you
purchased the software separately - not OEM versions.

(425) 635-7056

Monday - Friday5:00 A.M. - 9:00 P.M. Pacific time
Saturday - Sunday6:00 A.M. - 3:00 P.M. Pacific time


The following are criteria for Installation Support:
Single desktop installation only. Hardware peripherals must be connected
directly to the computer with a cable. Network installation and network
hardware are excluded.
The product setup program will not run to completion.
Immediately after installation completes, odd behavior or specific errors
are experienced.

--
JoAnn Paules
MVP Microsoft [Publisher]

I just tried that it did not work. Office 97 loaded but
it still would not accept Office 2000.

-----Original Message-----
That being the case, I'd try installing Office 97.

--
JoAnn Paules
MVP Microsoft [Publisher]

Yes, that is what is frustrating. I had no problem
before. I get the message "Error 1608. Could not find any
previously installed compliant products on the machine
for installing this product. Installation ended
prematurely because of an error." The Office 2000 was
product that I purchased after Office 97.


-----Original Message-----
When asked to point to the former version, did you try
putting the Office 97
disk in and pointing to that? (I am assuming that Office
97 was a qualifying
version for Office 2000 upgrade.)

--
JoAnn Paules
MVP Microsoft [Publisher]



message
I had to wipe my laptop hard drive clean (another
problem) and have loaded the new Office 2003 (Teacher
edition) now I want to reinstall from Office 2000
Upgrade - Publisher. It won't let me, something about a
requirement for confirmation of product purchased. I
have
the full version of Office 97 but that did not help.
Any
ideas on how to get Publisher on the computer without
having to reinstall Office 2000?


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system
(http://www.grisoft.com).
Version: 6.0.752 / Virus Database: 503 - Release Date:
9/4/2004


.

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.752 / Virus Database: 503 - Release Date: 9/4/2004


.

 

[Mary Sauer]

This article will help
OFF2000: Setup Error: Setup Failed to Locate a Valid Qualifying Product on Your
Machine
http://support.microsoft.com/default.aspx?scid=kb;en-us;231664

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.msauer.mvps.org/
news://msnews.microsoft.com

Yes, that is what is frustrating. I had no problem
before. I get the message "Error 1608. Could not find any
previously installed compliant products on the machine
for installing this product. Installation ended
prematurely because of an error." The Office 2000 was
product that I purchased after Office 97.

-----Original Message-----
When asked to point to the former version, did you try putting the Office 97
disk in and pointing to that? (I am assuming that Office 97 was a qualifying
version for Office 2000 upgrade.)

--
JoAnn Paules
MVP Microsoft [Publisher]

I had to wipe my laptop hard drive clean (another
problem) and have loaded the new Office 2003 (Teacher
edition) now I want to reinstall from Office 2000
Upgrade - Publisher. It won't let me, something about a
requirement for confirmation of product purchased. I have
the full version of Office 97 but that did not help. Any
ideas on how to get Publisher on the computer without
having to reinstall Office 2000?

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.752 / Virus Database: 503 - Release Date: 9/4/2004


.