Reinstalling Office XP from Upgrade disc

[MSUdub]

We just had to reformat our hard-drive and reinstall Windows XP Home edition.
We now need to reintall all our software, including Office XP Standard
edition.

The disc we own is for an upgrade (because we originally purchased it to
upgrade a previous version of Office). Can we reinstall Office from this
"upgrade" version (we don't have the disc for the previous version of Office
because it was installed when we purchased the computer)?

 

[Carey Frisch [MVP]]

Unfortunately, no. Without the original qualifying Office CD,
the upgrade version you now have cannot be installed.
You'll need to purchase a "Full Version" of Microsoft Office.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| We just had to reformat our hard-drive and reinstall Windows XP Home edition.
| We now need to reintall all our software, including Office XP Standard
| edition.
|
| The disc we own is for an upgrade (because we originally purchased it to
| upgrade a previous version of Office). Can we reinstall Office from this
| "upgrade" version (we don't have the disc for the previous version of Office
| because it was installed when we purchased the computer)?

 

[Bob I]

You will need to contact the vendor to get the install disks for the
previous version.

 

[Beth Melton]

You need to have a qualifying product in order to install the upgrade.
Here's a list for Office XP:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q290540

Note you don't have to have the product installed, when asked for the
qualifying product, remove the upgrade CD and insert the CD for the
qualifying product.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[BrianC]

Reformat with your system recovery discs. The manufacturer is REQUIRED to
give recovery CDs or use a hidden partition. Reinstall with factory image.