reloading ms office basic

[Brian R]

I had downloaded Office Basic 2007 but had to reformat my computer so I lost
the download. I tried to download it again but can only get the standard
version not basic. My original key does not work with it. Anybody know how I
get it back without buying it again.

 

[DL]

Assuming you purchased via Digital River you log back into your account and
see if you opted for the backup option.
If you didnt and have *proof of purchase* then try
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

If niether of these applies then you made an expensive mistake in not
oredering the backup cd or keeping a copy of your download file

 

[Milly Staples [MVP - Outlook]]

DL - note that Office Basic is only available pre-installed from OEMs.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, DL asked:

| Assuming you purchased via Digital River you log back into your
| account and see if you opted for the backup option.
| If you didnt and have *proof of purchase* then try
| http://support.microsoft.com/default.aspx?scid=kb;en-us;326246
|
| If niether of these applies then you made an expensive mistake in not
| oredering the backup cd or keeping a copy of your download file
|
| || I had downloaded Office Basic 2007 but had to reformat my computer
|| so I lost
|| the download. I tried to download it again but can only get the
|| standard version not basic. My original key does not work with it.
|| Anybody know how I
|| get it back without buying it again.